Overview
Lead the wireless access and network engineering work across the client estate, covering wireless troubleshooting, Juniper MIST and Cisco ISE support, and the Cisco-to-Juniper access point swap programme.
What you'll do
- Handle wireless access issues across the client estate, including network latching issues for wireless access points.
- Handle issues in wireless network devices relating to access, signal strength, dark spots and dropped connections.
- Monitor access point health, and restart and restore services.
- Support the ongoing project to swap Cisco access points for Juniper access points, expected to complete by end of 2026.
- Manage, maintain and troubleshoot Cisco ISE infrastructure and access policies supporting secure wired and wireless authentication, including 802.1X, MAB, RADIUS/TACACS+, certificate-based authentication, endpoint profiling and policy enforcement.
What you'll need
- Strong understanding of wireless AAA concepts and technologies, including RADIUS, 802.1X, certificate-based authentication and policy-based access control, with experience troubleshooting authentication and authorization issues across enterprise wireless environments.
- Good years of experience in enterprise wireless network engineering and operations.
- Strong practical troubleshooting capability for wireless client association and authentication (latching) issues, roaming, co-channel interference and coverage gaps.
- Working knowledge of 802.11 standards, RF fundamentals, 802.1X and WPA2/WPA3 enterprise authentication.
- Professional working proficiency in English and Spanish.
Nice to have
- Hands-on experience with cloud-managed wireless platforms, Juniper MIST and Cisco Meraki strongly preferred.
- Experience supporting legacy Cisco Aironet access points and controller-based WLAN architectures.
- Experience conducting wireless site surveys and heat mapping to identify and remediate dark spots.
- Experience supporting wireless in industrial, warehouse or manufacturing settings, including awareness of OT network sensitivities.
- Familiarity with barcode scanners and handheld devices as wireless clients (for example Zebra scan guns).
- Prior involvement in a large-scale access point refresh or vendor migration programme.
- Understanding of IT/OT network segmentation and the firewall boundary between IT and OT.
- Exposure to AI-driven wireless assurance tooling such as Juniper Mist AI / Marvis.
- CWNA (Certified Wireless Network Administrator) or Cisco CCNA Wireless / equivalent (desirable).
- Juniper Mist AI certification (desirable).
Details
- Location: Hyderabad, India.
- Work shift: Rotating (India).
- Willingness to travel to plant and warehouse sites as required.
- Job type: Regular.
Read the full description and apply on the company’s own careers page.