Lead Product Analyst

Overview

Lead the functional ownership, governance and continuous improvement of Kaseya's global Oracle ERP/SCM systems, covering Order Management, Inventory, Cost Management, Product Management, Manufacturing and Procurement, and their integrations with other enterprise applications.

What you'll do

• Manage, maintain and continuously improve Order-to-Cash and PTM business processes and back-office systems, including Oracle ERP, GetPaid and ShipConsole.
• Collaborate with stakeholders across Supply Chain, Finance, GTM and Accounting to gather, analyze, document and prioritize requirements for new features, enhancements and system improvements.
• Serve as the functional SME for core Supply Chain processes and their integration with other enterprise applications.
• Translate business requirements into functional designs, technical user stories, configurations and integration requirements in collaboration with engineering teams.
• Own and prioritize the product backlog, ensuring initiatives align with corporate strategy, business priorities and operational objectives.
• Drive process standardization, system automation, quality assurance and continuous improvement to enhance operational efficiency.
• Lead functional design, configuration, testing, implementation and production support for Oracle Fusion Cloud SCM applications.
• Oversee enterprise integrations, inbound and outbound interfaces, master data management, data migration and data governance across connected systems.
• Lead System Integration Testing (SIT), end-to-end testing, User Acceptance Testing (UAT), cutover planning, go-live activities and post-production support.
• Partner with business leaders to prepare change management documentation and support the successful adoption of system enhancements and releases.
• Support application migrations, system integrations and process harmonization arising from mergers and acquisitions (M&A).
• Work closely with business leaders, engineering teams, implementation partners and regional teams across Asia, EMEA and the Americas to deliver global solutions.
• Contribute to system architecture direction, IT roadmaps, technical standards and business process governance with a customer-centric approach.

What you'll need

• 12+ years of experience in Oracle ERP/SCM functional roles, with strong hands-on expertise in Order Management, Inventory Management, Cost Management, Product Management, Manufacturing and Procurement.
• 10+ years of experience as a Functional SME, Product Owner, Product Analyst or in an equivalent role.
• Strong understanding of end-to-end Order-to-Cash (OTC), Procure-to-Pay (P2P), inventory, fulfillment, manufacturing and cost accounting processes.
• Proven experience with Oracle Fusion Cloud SCM, including configuration, functional design, testing, implementation and production support.
• Experience delivering at least one to two large-scale, complex, end-to-end Oracle ERP/SCM implementations.
• Strong understanding of Oracle SCM integration with Financials, including Inventory/Cost Accounting, Accounts Receivable (AR), Accounts Payable (AP) and General Ledger (GL).
• Strong knowledge of enterprise integrations, inbound/outbound interfaces, master data management and data migration.
• Ability to translate business requirements into functional designs, system configurations, integration requirements and user stories using standard Oracle functionality and best practices.
• Experience leading SIT, end-to-end testing, UAT, cutover, go-live and post-production support.
• Strong stakeholder management skills, with the ability to lead solution discussions and influence business leaders, engineering teams and implementation partners.
• Demonstrated ownership, execution and accountability in driving projects from requirements gathering through production deployment.
• Strong analytical, problem-solving, verbal and written communication skills.
• Self-motivated, detail-oriented and capable of working independently in a fast-paced, global business environment.

Nice to have

• Experience with enterprise applications and integrations involving Salesforce, MuleSoft, Snowflake, Microsoft technologies, GetPaid and ShipConsole.
• Strong business acumen and understanding of Managed Service Providers (MSPs) and corporate/business information systems.
• Experience driving global process standardization, data governance and system automation across multiple business functions.
• Experience supporting mergers and acquisitions, including application integration, data migration and business process harmonization.
• Proven ability to define product roadmaps, establish technical standards and drive continuous improvement initiatives.
• Experience collaborating with geographically distributed teams across Asia, EMEA and the Americas.
• A customer-centric mindset with the ability to balance business needs, technical feasibility and operational efficiency.