Lead Product Designer

Overview

Lead Product Designer responsible for elevating HighLevel’s product experiences through strong design craft, product vision, systems thinking, and cross-functional influence.

What you'll do

• Lead design strategy and execution for one or more product pillars from discovery through delivery.
• Translate customer needs, business goals, product strategy, and technical constraints into experience direction and design roadmaps.
• Partner with product and engineering leaders to define product vision, prioritize opportunities, and align teams around high-quality outcomes.
• Influence leadership decisions using customer empathy, data synthesis, product judgment, and design rationale.
• Drive design quality reviews and set standards for usability, accessibility, interaction quality, visual consistency, and design system alignment.
• Mentor designers and raise quality across multiple teams through critique, shared patterns, and adoption of standards.
• Define and socialize design quality and impact metrics across signals like task success, adoption, retention, and customer satisfaction.

What you'll need

• 7+ years designing complex digital products.
• 2+ years in a leadership, mentorship, or design direction capacity.
• Experience across end-to-end product design lifecycle (research, IA, interaction, visual, prototyping, content strategy, usability testing).
• Exceptional visual and interaction design craft, including hierarchy, layout, typography, grids, spacing, motion, usability, and accessibility.
• Mandatory experience using AI-powered tools for exploration, prototyping, critique, synthesis, or workflow acceleration.
• Deep fluency in design systems, accessibility standards, reusable patterns, and scalable product experience decisions.
• Applications must include an exceptionally strong portfolio.

Details

• 100% remote environment with distributed collaboration.