Sr. Product Designer

Overview

HighLevel is seeking a Senior Product Designer to elevate product experiences through exceptional craft, product judgment and strong execution. The role owns meaningful product areas from discovery through delivery and partners with cross-functional teams across the HighLevel platform.

What you'll do

• Own meaningful product areas from discovery through delivery, translating customer needs, business goals and technical constraints into clear experience direction.
• Partner with product managers, engineers, researchers, data partners and designers to define, test and ship polished product experiences at scale.
• Use qualitative and quantitative insight to make design decisions and improve outcomes.
• Create wireframes, prototypes, high-fidelity designs, interaction specifications and production-ready documentation.
• Design clear workflows, edge cases and failure states that help customers complete complex tasks with confidence.
• Strengthen design-system adoption and help teams use shared patterns across surfaces, devices and locales.
• Lead through ambiguity by iterating quickly, using feedback well and raising quality through critique, pairing and clear rationale.
• Support junior designers and partner teams with practical design guidance.
• Collaborate effectively across US and India time zones in a 100% remote environment.

What you'll need

• 5+ years of relevant product design experience, ideally in B2B SaaS, platform, CRM, workflow-heavy or similarly complex digital product environments.
• An exceptionally strong portfolio demonstrating product judgment, systems thinking, customer empathy, high-quality execution and measurable product impact.
• Experience across the design lifecycle, including research, information architecture, interaction design, visual design, prototyping, content design and usability testing.
• Exceptional visual and interaction design craft, with deep care for hierarchy, layout, typography, grids, spacing, motion, usability, accessibility and product quality.
• Working knowledge of design systems, accessibility standards, reusable patterns and scalable product experience decisions.
• Familiarity with AI-assisted design workflows, intelligent interfaces, modern design tooling and fast prototyping practices.
• Strong cross-functional collaboration skills and the ability to work fluently with product managers, engineers, researchers, data partners and other designers.
• Clear communication skills, with the ability to explain design decisions, incorporate feedback and persuade through rationale, evidence and craft.
• Understanding of front-end implementation constraints and the ability to bridge practical gaps between design and code.
• Curiosity about users, data, systems, new tools, emerging technologies and better ways for teams to work.
• Experience using AI-powered tools for exploration, prototyping, critique, synthesis or workflow acceleration.
• Applications must include a portfolio.

Details

• Location: India.
• 100% remote environment.
• Collaboration across US and India time zones.