Lead Technical Engineer

Overview

Designs and implements digital services to meet business requirements, collaborating with cross-functional teams to deliver seamless digital solutions and monitoring them for performance and scalability.

What you'll do

• Collaborate with stakeholders to gather and analyze technical requirements.
• Document technical processes and provide training to support teams.
• Own the overall technical quality, performance, security, continuity and availability of the products in scope.
• Translate business requirements into technical solutions to optimize business experience.
• Analyse problems and provide problem-solving expertise to resolve complex issues efficiently within the stipulated timeframe while meeting user satisfaction.
• Proactively share knowledge and experiences in focus groups with colleagues from own and other teams with a similar technical focus.
• Collaborate with Product Owners, Service Owners, Business Process Owners and Business Process Experts to craft clear business requirements and deliver prototypes and products within timelines and sprints.
• Be the trusted advisor for Product Owners, Service Owners, Business Process Owners and Business Process Experts for the product area.
• Integrate digital services with existing platforms and third-party applications.

What you'll need

• Bachelor's degree in Computer Science, Information Technology, or a related technical field, providing foundational knowledge in software development, systems integration, and digital technologies.
• Hands-on experience in digital service creation and management, including requirements analysis, technical solution design, and integration of digital services with existing platforms.
• Relevant professional certifications such as Certified ScrumMaster (CSM) or ITIL Foundation to support agile collaboration and service management practices.