Lead UX Designer

Overview

Lead the design of sophisticated, high-impact digital lending platform experiences, translating complex business requirements into usable, engaging software interfaces, and set design standards while mentoring junior designers.

What you'll do

• Transform ideas into high-value, user-centered software experiences.
• Conduct formal and informal user research and testing; produce professional research reports.
• Create comprehensive UX deliverables: personas, site maps, concept maps, process flows, wireframes, prototypes, and UI designs.
• Drive UI pattern creation and design system governance to ensure consistency across products, identifying cross-product gaps and solving them at platform level.
• Champion accessibility (WCAG 2.2 AA) as a platform standard, building it into design system components and reviewing peers' work.
• Collaborate with content writers, product managers, developers, and QA to deliver optimized solutions.
• Present design concepts and research findings to cross-functional stakeholders and leadership, linking design decisions to business outcomes such as adoption, efficiency, and customer satisfaction.
• Deliver complete handoff packages covering states, edge cases, and multi-device behavior, and partner with Development and QA to ensure design fidelity.
• Lead the team's use of AI tools to speed up research, prototyping, and documentation without lowering the quality bar.
• Design external-facing assets with Marketing and Sales, including sales collateral and websites, keeping the brand and product experience consistent.
• Act as the go-to design consultant for teams across the organization, advising on design problems and guiding them toward sound solutions.
• Set and meet project goals and deadlines; mentor and guide junior designers and strengthen design culture through critiques and documentation.

What you'll need

• Bachelor's Degree in Graphic Design, HCI, Information Architecture, or related field.
• 8+ years of UX design experience, with a proven track record of designing software products end to end.
• Expertise in Figma, Axure, and advanced prototyping and wireframing techniques.
• Deep understanding of information architecture, usability principles, and multi-device design.
• Ability to inspect HTML, CSS, and JavaScript for design validation.
• High attention to detail and aesthetic sensibility.
• Excellent written and verbal communication skills; proven ability to collaborate across teams and influence senior stakeholders.
• Advanced user research expertise, including generative and evaluative methods.
• Working knowledge of WCAG 2.2 AA, applied across product, design, and engineering to support inclusive user experiences.
• Hands-on experience using AI tools in the design workflow.
• Experience contributing to or governing a design system.
• Experience designing and managing websites and external-facing sales and marketing collateral, with strong visual design and brand sensibility.
• Fluent written and oral communication in English.

Nice to have

• Experience in fintech.

Details

• Location: Bangalore, India.
• Hybrid work.