Senior UX designer

Overview

Design AI-enabled operational experiences for the Ocean Transportation Experience Design Team, shaping products, workflows and intelligent agents that operational teams use to deliver transportation services at global scale.

What you'll do

• Design complete end-to-end experiences across one or more products.
• Define how users and AI systems interact through seamless, intuitive workflows.
• Identify user research needs and ensure the right problem framing before solutioning.
• Design experience journeys that intelligently combine interfaces, AI agents, and automation.
• Apply AI and agentic design principles as core elements of the design process.
• Conduct user research, usability testing, and rapid validation exercises, including AI-driven experiences.
• Partner closely with Product Managers, Product Owners, Engineers, and business stakeholders from discovery through delivery.
• Create user flows, wireframes, prototypes, high-fidelity designs, and production-ready specifications.
• Leverage AI-powered tools to accelerate research, ideation, prototyping, and validation.
• Collaborate across Maersk's global design organization to ensure consistency and quality.
• Give and receive constructive feedback to continuously elevate design standards.

What you'll need

• 8+ years of experience in UX Design, Product Design, or UX Research.
• Experience designing enterprise applications or operational tools where efficiency, productivity, and workflow optimization are critical.
• A degree in Human-Computer Interaction (HCI), Interaction Design, Product Design, or a related discipline, or equivalent practical experience.
• A strong portfolio demonstrating an AI-first approach to design, including examples of how AI enhanced your process and how outputs were evaluated and refined.
• Hands-on experience designing AI-powered experiences such as assistants, copilots, recommendation systems, intelligent automation, or agentic workflows.
• Deep expertise in Figma, design systems, and modern AI-powered design and prototyping tools (e.g., Figma Make, Claude, or similar platforms).
• Experience working within agile, iterative product development environments.
• Strong understanding of user-centered design practices, rapid experimentation, user panels, and continuous feedback loops.
• Proven ability to collaborate effectively across countries, cultures, and time zones.
• Excellent communication and stakeholder management skills.
• Professional fluency in written and spoken English (C1 level or higher).
• Confidence facilitating workshops, presenting design concepts, and articulating design decisions to global audiences.
• The ability to influence product direction through strong storytelling, collaboration, and evidence-based design thinking.

Details

• Location: Bangalore, India (on-site, 5 days a week).
• Employment type: Full-time.
• Requires regular overlap with European working hours.