Mobile IN - VP UX Designer

Overview

Design user-centric digital banking products and experiences for Barclays' mobile customers, aligned to customer needs and commercial outcomes, in a VP-level role.

What you'll do

• Conceptualise, design and implement user-centric digital banking products and experiences, ensuring alignment with customer needs, industry best practices and business objectives.
• Monitor the impact of designs post launch through relevant CX metrics.
• Collaborate with cross-functional teams including product managers, developers and business analysts to translate business requirements into compelling user experiences.
• Efficiently communicate design rationale and advocate for user-centred design principles and Design Principles within the organisation.
• Develop interactive prototypes and wireframes to visualise design concepts and validate solutions.
• Iterate designs based on feedback, incorporating changing technical and business requirements and user feedback.
• Evaluate the technical feasibility, legal compliance and potential risks associated with the development and launch of new products, securing governance oversight and providing design assurance.
• Conduct user research, usability testing and data analysis to gather insights into user behaviour, preferences and pain points, and use findings to inform design decisions.
• Stay abreast of emerging trends, technologies and design tools within the fintech and banking industry, and proactively identify opportunities for innovation and improvement in design processes, tools and methodologies.
• Contribute to or set strategy, drive requirements, plan resources and budgets, and manage and maintain policies and processes.
• Advise key stakeholders, including functional leadership teams and senior management, on functional and cross-functional areas of impact and alignment.
• Manage and mitigate risks through assessment, supporting the control and governance agenda.

What you'll need

• Conceptualisation, design and implementation of user-centric digital banking products and experiences.

Details

• Location: Bengaluru.
• You may be assessed on risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job-specific technical skills.