Senior UX Designer

Overview

Senior UX Designer role at Cleo India, shaping experience strategy and AI-driven workflows for complex enterprise supply chain software.

What you'll do

• Partner with Product Management and Architecture to define experience strategy across key platform areas, including how AI-driven capabilities are surfaced and experienced.
• Lead problem framing and user insight development for complex supply chain workflows, using user research, data, and AI-assisted discovery.
• Translate ambiguity into clear experience direction using appropriate fidelity, from rapid concepts and information architecture to wireframes, prototypes, interaction models, design specifications, and high-fidelity UI designs.
• Design AI-centered user experiences that leverage recommendation systems, intelligent automation, conversational interfaces, predictive intelligence, decision-support workflows, and agentic interaction models.
• Use AI-assisted workflows throughout the UX process, including research synthesis, ideation, prototyping, content generation, design exploration, usability analysis, and documentation.
• Drive continuous validation and learning, combining qualitative and quantitative methods to evaluate experience effectiveness and inform product decisions.
• Collaborate deeply with engineering teams to ensure high-quality implementation, iterating in real time, influencing trade-offs, and ensuring experiences meet a high bar for usefulness, usability, and polish.
• Act as a strong UX voice in cross-functional decision-making, advocating for user and business outcomes.
• Shape and scale design systems and interaction patterns that support consistency while enabling innovation, particularly for AI-driven and data-rich experiences.
• Contribute to a culture of design excellence and innovation, raising the bar for craft, systems thinking, and the role of UX in an AI-centered product development lifecycle.

What you'll need

• 10+ years designing complex, data-rich enterprise applications, with a track record of simplifying challenging workflows into intuitive, high-impact experiences.
• Experience designing adaptive AI-infused experiences that combine intelligent guidance, automation, conversational workflows, and decision-support capabilities while preserving usability, explainability, user agency, and operational trust.
• Experience leading UX for meaningful product areas or initiatives, influencing direction across product, engineering, and design.
• Portfolio demonstrating end-to-end product thinking, from problem framing and user insight through to shipped outcomes.
• Strong systems thinking, with the ability to understand and design within complex technical domains (e.g., integrations, data platforms, supply chain systems).
• Ability to navigate ambiguity and define clear experience direction, translating loosely defined problems into actionable design strategies.
• Experience integrating user research and product data into decisions, combining qualitative and quantitative inputs to drive outcomes.
• Deep collaboration with engineering teams, influencing trade-offs and ensuring high-quality implementation in iterative environments.
• Strong communication and influencing skills, with the ability to articulate rationale and align cross-functional stakeholders.
• High bar for craft and detail, delivering polished, cohesive experiences that balance usefulness, usability, and visual quality.
• AI fluency: defaults to AI-first approaches where appropriate, uses AI tools to accelerate research, ideation, wireframing, prototyping and documentation while maintaining ownership of quality and outcomes, and can define scalable UX patterns for AI-native enterprise experiences balancing intelligence, trust, explainability, and user control.

Details

• Department: Engineering. Level: IC – Senior. Type: Full Time.
• Reports to: Senior Engineering Manager.
• Location: Bangalore.