Learning Operations Associate

Overview

Learning Operations Associate supporting the planning, coordination and execution of learning and development programs, with a focus on learning administration, scheduling and accurate LMS updates.

What you'll do

• Support scheduling and coordination of internal and external learning programs.
• Update and maintain Learning Management Systems (LMS), including course setup, enrollments, attendance and completion tracking.
• Coordinate with instructors, trainers, vendors and facilities to confirm training logistics.
• Book training venues, virtual sessions and required learning resources as per schedules.
• Respond to learning administration and scheduling queries within defined timelines.
• Communicate training schedules, changes and updates to stakeholders accurately and on time.
• Monitor schedules and escalate conflicts or issues to the Scheduling Team Lead when required.
• Maintain learning records, reports and documentation with high accuracy.
• Perform basic reporting on training activities and participation metrics.
• Support continuous improvement initiatives within learning administration processes.
• Manage learning solutions, including registration, vendor management, product support and learning management system activities.

What you'll need

• Any graduation (BA, BCom, BSc, BTech or equivalent).
• 2+ years of experience in Learning Administration, Scheduling, HR operations or a coordination support role.
• Exposure to LMS platforms SuccessFactors and ClearXP.
• Basic understanding of Learning Administration and Scheduling processes.
• Hands-on exposure to Learning Management Systems (LMS).
• Strong MS Office skills, especially Excel and Word.
• Ability to work with large volumes of data with high accuracy.
• Good written and verbal communication skills.
• Strong organizational and time management skills.

Details

• Location: Mumbai.
• Must be flexible with respect to shift timings.
• Works under guidance while ensuring high data accuracy and adherence to learning processes.