Legal Engineer Manager, Product Specialist, Germany

Overview

Lead and grow the Product Specialist (Legal Engineer) team supporting existing customers in maximising their use of the Harvey platform across the DACH region, based in Munich.

What you'll do

• Lead and develop a team of Legal Engineers - Product Specialists in the DACH region, providing coaching, performance management, and career development support.
• Own the post-implementation customer relationship from a legal engineering perspective, ensuring law firm and in-house clients are effectively onboarded, trained, and supported on an ongoing basis.
• Act as the senior escalation point for complex or strategic customer engagements, bringing deep product and legal expertise.
• Partner with Account Management and Sales to identify expansion opportunities, support renewals, and contribute to retention strategy.
• Collaborate with the Product team to surface customer feedback, advocate for platform improvements, and keep the team informed of new features and roadmap developments.
• Define and iterate on team processes, playbooks, and frameworks to build a scalable and high-performing function.

What you'll need

• Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment.
• Prior experience managing or mentoring a team, with a track record of developing talent and driving performance.
• Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise.
• Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams.
• Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions.
• Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach.

Details

• Location: Munich, Germany.