Legal Engineer, Product Specialist

Overview

Legal Engineer - Product Specialist who helps law firm and in-house legal teams integrate Harvey's AI platform into their daily workflows, driving adoption, utilization and long-term expansion and renewal.

What you'll do

• Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey's AI into their daily practice.
• Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey's platform.
• Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
• Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
• Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer's lens.
• Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
• Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
• Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.

What you'll need

• Fluent in the Swedish language.
• JD or equivalent legal qualification.
• At least 3 years of experience practicing law within at a top in-house team.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
• Strong understanding of legal processes and challenges faced by legal professionals.
• Curiosity about AI's potential to transform the legal industry.

Nice to have

• Sales or customer-facing experience, including law firm business development and/or secondment.
• Experience directly managing law firm client matters and client relationships.

Details

• Location: Stockholm.
• Travel may be required from time to time, including visits to customer office locations and company offices.