Overview
Join PwC Acceleration Center India as a Managed Service Senior Associate in International Finance, executing outsourced assurance processes for global clients.
What you'll do
- Execute outsourced processes including client and customer interaction, data review, and processing
- Implement and monitor quality controls to maintain service standards
- Resolve escalations and queries efficiently to support client satisfaction
- Utilize analytical thinking to optimize business processes and enhance service delivery
- Conduct compliance reviews and audits to uphold regulatory standards
- Review and verify financial documents to support accurate reporting
- Manage service levels and performance metrics to meet client expectations
- Develop process documentation to streamline operations and improve efficiency
- Collaborate with teams to foster a culture of continuous improvement and innovation
- Apply critical thinking to break down complex concepts and generate actionable insights
What you'll need
- At least a Bachelor's degree
- At least 4 years of experience
- Oral and written proficiency in English
Nice to have
- Utilizing analytical thinking to solve complex problems
- Demonstrating proficiency in compliance auditing and review
- Managing quality assurance process design and evaluation
- Excelling in customer data management and due diligence
- Leveraging business process outsourcing for efficiency
- Developing skills in service level and claims performance management
- Embracing change and learning agility in dynamic environments
Details
- Location: Kolkata (AC), Bangalore, RMZ Hebbal
Read the full description and apply on the company’s own careers page.