Manager - Data Operations

Overview

Manager - Data Operations in Mumbai, responsible for leading an analyst team and managing data operations for timely, accurate delivery of data profiles and related production processes.

What you'll do

• Recruit, coach, mentor, and develop a team of analysts for data profiling by content pillar and market.
• Conduct performance reviews to keep team members aligned to defined team goals.
• Plan manpower capacity and scheduling to meet or exceed SLA and goals.
• Manage workflow queues to ensure timely delivery of data profiles to established production schedules.
• Enforce quality assurance and controls to ensure accuracy targets are met or exceeded.
• Collaborate across locations on methodology and procedures for data collection and ensure compliance.
• Analyze performance metrics and implement continuous improvement opportunities.

What you'll need

• At least a Bachelor’s degree in Finance, Economics, Geology, or a similar field.
• A minimum of 5-8 years relevant working experience in a hard deadline-driven environment.
• At least 3 years leading a team.
• Good judgment in assessing information and understanding downstream effects of data decisions.
• Experience working with cross-functional teams.
• Strong oral and written communication skills and strong analytical/problem-solving skills.
• Willingness to work on a flexible shift schedule.

Details

• Location: Mumbai, India.