Manager, Metadata Specialist

Overview

The Manager, Metadata Specialist works within the Marketing Metadata Operations team to ensure accuracy, completeness and compliance of marketing metadata across brands and channels, and to support a smooth transition of metadata operations into the team.

What you'll do

• Collect, validate and document business and metadata requirements to support campaign onboarding and ongoing updates.
• Apply and maintain standardized taxonomy, naming conventions and tagging structures across marketing programs.
• Perform quality assurance checks on metadata inputs and tagging deliverables to ensure completeness, accuracy and adherence to governance standards.
• Ensure all operational tasks meet established SLAs and internal quality expectations.
• Identify metadata inconsistencies or gaps and coordinate with stakeholders to resolve issues.
• Support knowledge transition activities by documenting processes, workflows and best practices as the metadata function is fully transitioned.
• Coordinate with agency, partner and vendor teams to ensure alignment to metadata standards and operational guidelines.
• Collaborate with cross-functional teams (product, brand, analytics, operations) to ensure metadata supports reporting, insights and downstream system needs.
• Maintain strong communication and relationships with internal teams and agency partners to drive smooth operations and timely deliverables.
• Provide operational oversight to partners, ensuring adherence to metadata quality expectations and process requirements.
• Identify opportunities to streamline metadata workflows, enhance efficiency and improve quality; propose actionable solutions.
• Support training and onboarding for teams needing guidance on metadata processes and operational standards.
• Demonstrate strong negotiation, problem-solving and interpersonal skills while working across regions and time zones.
• Lead the delivery of multiple projects across creative and marketing channels, including print and digital media, developing and coordinating project plans across design, development and production stages to deliver within set KPIs.
• Work in collaboration with brand teams, technical teams and all functions to maximize value.
• Ensure delivery of efficient and high-quality deliverables.

What you'll need

• Minimum 5+ years of experience in marketing operations, campaign management, metadata governance or related fields in Pharma or LifeSciences.
• Bachelor's degree in Business Administration, Computer Engineering or other related field.
• Strong analytical, documentation and operational skills, with proven attention to detail.
• Experience working with tagging/taxonomy frameworks, structured data or marketing execution processes.
• Demonstrated ability to work with cross-functional teams and manage operational workflows in a fast-paced, multi-market environment.
• Strong communication, stakeholder management and presentation skills.
• Track record of operational excellence, meeting SLAs and improving processes.
• Fluent English (both written and verbal).

Nice to have

• Hands-on experience with Power BI for dashboard creation, data visualization and reporting.
• Certifications related to marketing operations, digital marketing, metadata management or campaign governance.

Details

• Hybrid work mode.
• Location: Hyderabad (Office).