Manager, Portfolio Performance & Process Excellence

Overview

Lead process excellence, portfolio performance, and resource management initiatives to improve organizational effectiveness, optimize resource utilization, strengthen governance, and enable scalable business operations across Access Excellence.

What you'll do

• Define and improve ways of working to drive collaboration, efficiency, and consistent execution.
• Support the evolution of the operating model to align with business priorities and future needs.
• Drive process simplification, standardization, and automation to enhance operational effectiveness.
• Manage governance, demand intake, and prioritization processes to support effective portfolio execution.
• Monitor portfolio performance, delivery health, risks, and outcomes across initiatives.
• Maintain portfolio governance, reporting, and performance dashboards to provide leadership visibility.
• Support portfolio planning, prioritization, and decision-making through data-driven insights.
• Lead resource planning and capacity management to support business priorities and delivery objectives.
• Optimize resource allocation through workforce analytics, forecasting, and utilization insights.
• Partner with stakeholders to align resource demand, capabilities, and delivery requirements.
• Establish and monitor KPIs, scorecards, and performance measures to assess organizational effectiveness.
• Drive governance reviews and operational reporting to support transparency and informed decision-making.
• Monitor operational health and execution performance, driving continuous improvement where required.
• Support strategic initiatives and transformation programs through effective governance and performance management.

What you'll need

• Masters in Life Sciences, Healthcare Management, Engineering, Operations Management, or a related discipline.
• Fluent in English (written and spoken).

Nice to have

• Master's degree or professional certifications in Project Management, Lean Six Sigma, Agile, Process Excellence, or Operational Excellence.
• 7-10 years of experience in Business Operations, Portfolio Management, Resource Management, Process Excellence, Operational Excellence, Strategy & Operations, or related functions.
• Proven experience driving process improvement, operating model enhancement, and organizational effectiveness initiatives.
• Experience managing portfolio planning, Book of Work governance, demand intake, prioritization, and performance reporting processes.
• Strong analytical capabilities with experience developing KPIs, dashboards, workforce analytics, and management reporting.
• Experience supporting resource planning, capacity management, and workforce optimization activities.
• Demonstrated ability to identify operational inefficiencies and implement scalable solutions through process standardization and automation.
• Proven ability to collaborate with cross-functional stakeholders and influence decisions within a matrix organization.
• Experience leading or supporting complex programs, transformation initiatives, and performance governance processes.
• Strong communication, stakeholder management, and problem-solving skills.
• Pharmaceutical, healthcare, life sciences, consulting, global business services, or capability center experience.
• Skills desired: Business Dashboards, Business Management, Category Management, Data Analysis, Data Analytics, Databasing, Finance, Health Economics, Health Technology Assessment (HTA), Micro Focus Quality Center, Public Health, Quality Control (QC), Structured Query Language (SQL).

Details

• Location: Hyderabad (Office).