Manager, Software Engineering

Overview

Manage software engineering teams developing new capabilities for Mastercard's Decision Management Platform, a Java-based platform that supports fraud prevention and cardholder identity validation.

What you'll do

• Formally supervise, coach, and develop a work group or team.
• Manage and lead 2 scrum teams, driving best practices and culture into team ways of working.
• Conduct effective 1:1s with the team.
• Demonstrate a customer-first approach.
• Escalate risks in a timely manner, resolve conflicts, and manage stakeholders.
• Ensure teams comply with goal-setting and performance-appraisal processes.
• Set the bar and challenge the team for continuous betterment.
• Provide strategic leadership related to specific applications and systems or software-development methodologies.
• Provide coaching and guidance to Software Engineering teams.
• Oversee projects of moderate complexity or hold project accountability at the departmental or divisional level.
• Plan, develop, and execute projects to meet business needs.
• Understand systems scope and project objectives, as well as each team member's role and function, to lead the project team and ensure business needs are met.
• Communicate accurately and on time with project staff and key stakeholders throughout the project life cycle.
• Communicate regularly with management regarding the status of specific project deliverables.
• Identify key barriers to project or department success and actively manage mitigation activities.
• Prioritize and provide input into cross-application or system enhancements, new products, processes, standards, or plans supporting the business.
• Develop solutions to moderately difficult problems.
• Provide technical support to Business Owners during implementation of new products or services.
• Determine development impacts to current processing and work with analysts and engineers to ensure enhancement accuracy.
• Document and coordinate audit controls and PCI requirements.

What you'll need

• At least 10 years of overall IT experience spanning all phases of the development lifecycle and relationship building with business clients.
• At least 1 year of people management experience.
• Hands-on experience working on Java SpringBoot-based apps and Oracle sometime in the past.
• Familiarity with building Splunk dashboards or using other monitoring tools.
• Experience engaging external IT vendors, including managing vendor selection and maintaining vendor relations.
• Broad knowledge of strategy, planning, and project-management processes and techniques.
• In-depth knowledge of project-planning techniques and automated project-planning tools.
• Extensive knowledge and experience managing scrum teams and the Agile (Scrum, SAFe) process.
• Extensive knowledge of project-management processes, systems-development methods, organizational change-management concepts, and business-process improvement methods.
• Experience working with technical applications and/or information systems, or equivalent.
• Strong project-management skills, including the ability to prioritize work and meet deadlines.
• Strong planning, organizational, and leadership skills.
• Strong verbal and written communication skills.
• Strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients.
• Strong meeting-facilitation and negotiation skills.
• Strong business judgment, analytical/problem-solving, and planning skills.
• Ability to direct the work of others.
• Ability to work in a team environment.
• Demonstrate a high level of initiative and accountability.
• Abide by Mastercard's security policies and practices.
• Ensure the confidentiality and integrity of accessed information.
• Report suspected information-security violations or breaches.
• Complete periodic mandatory security trainings in accordance with Mastercard's guidelines.

Nice to have

• Knowledge of Mastercard and the payments industry.

Details

• Location: Pune, India.