Overview
Measurement and Report Analyst in Accenture's Business Reporting and Governance vertical, deploying tracking mechanisms for SLA, KPI and operational reporting and supporting contractual governance and compliance.
What you'll do
- Deploy and deliver robust tracking mechanisms for SLA, KPI or other operations on a day-to-day basis.
- Ensure contractual compliance across governance, reporting, incident management, change management and survey management, while driving automation and analytics.
- Create and publish daily, weekly or monthly reports on time and with accuracy.
- Deliver ad hoc reports.
- Find trends in data to spot anomalies and provide data insights to stakeholders.
- Automate reports to reduce manual effort.
- Work on automation projects.
- Facilitate and collaborate across a heavily matrixed organization and virtual teams.
What you'll need
- Any graduation.
- 3 to 5 years of experience.
- Proficiency in MS Office with advanced knowledge of Excel formulas.
- Ability to simplify and automate manual, intensive processes using basic VBA and MS Access.
- Expertise in creating reports.
- Effective communication and organization skills with a polished, professional presence.
- Ability to achieve customer satisfaction through a managed service framework.
- Facilitation skills and virtual teaming experience.
- Adaptability to change.
- Effective collaboration skills and experience.
- Adept at working across a heavily matrixed organization.
Nice to have
- Exposure to using Power BI.
Read the full description and apply on the company’s own careers page.