Measurement and Reporting Associate

Overview

Measurement and Reporting Associate in the Business Reporting and Governance vertical, responsible for tracking SLA, KPI and operational metrics and supporting contractual compliance and reporting.

What you'll do

• Deploy and deliver robust tracking mechanisms for SLA, KPI or other operations on a day-to-day basis.
• Support contractual compliance across governance, reporting, incident management, change management and survey management, along with driving automation and analytics.
• Publish daily, weekly or monthly reports on time and with accuracy.
• Support delivery of ad hoc reports.
• Identify opportunities to automate reports.

What you'll need

• Any Graduation.
• 1 to 3 years of experience.
• Experience in reporting of contractual metrics and operational KPIs.
• Decent communication skills with professional presence.
• Adaptability to change.
• Adept in working across a heavily matrixed organization.
• Proficient in MS Office with advanced knowledge of Excel formulas.
• Ability to create meaningful presentations through PowerPoint.

Details

• Location: Bengaluru.