Measurement and Report Analyst

Overview

Measurement and Report Analyst role in the Business Reporting and Governance vertical, deploying tracking mechanisms for SLA, KPI and operations reporting and supporting contractual governance.

What you'll do

• Deploy and deliver robust tracking mechanisms for SLA, KPI or other operations on a day-to-day basis.
• Ensure contractual compliance across governance, reporting, incident management, change management and survey management, while driving automation and analytics.
• Create and publish daily, weekly or monthly reports on time and with accuracy.
• Deliver ad hoc reports.
• Find trends in data to spot anomalies and provide data insights to stakeholders.
• Automate reports to reduce manual efforts.
• Simplify and automate manual-intensive processes.
• Assess, manage, use, improve, monitor, maintain and protect organizational information through a system of decision rights and accountabilities.

What you'll need

• Any graduation.
• 3 to 5 years of experience.
• Proficient in MS Office with advanced knowledge of Excel formulas.
• Ability to simplify and automate manual-intensive processes using basic VBA and MS Access.
• Expertise in creating reports.
• Effective communication and organization skills with a polished, professional presence.
• Demonstrate ability to achieve customer satisfaction through a managed service framework.
• Facilitation skills and virtual teaming experience.
• Adaptability to change.
• Effective collaboration skills and experience.
• Adept in working across a heavily matrixed organization.

Nice to have

• Exposure to using PowerBI.
• Experience in working on automation projects.

Details

• Location: Bengaluru.