Mgr HR Operations Global

Overview

Provides strategic leadership for HR Operations, ensuring efficient, compliant, and employee-centered services across the employee lifecycle.

What you'll do

• Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees.
• Adhere to Company Values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment.
• Invest in leadership and self-growth through participating in continuous learning and development.
• Provide subject matter expertise to support the development and implementation of people-based processes and procedures, and educate Employees on policies, processes, and procedures.
• Build, mentor, and lead a high-performing HR operations team of direct reports dedicated to executing HR Operations processes and maintaining integrity throughout the employee lifecycle.
• Partner with People Centers of Excellence to design workflows, ensuring seamless employee lifecycle management and efficient HR operations.
• Maintain relationships with vendors and monitor programs across the employment lifecycle.
• Lead the HR Operations business process and standards work, translating company priorities into goals, metrics and SLAs, risk controls, and delivery plans.
• Strengthen compliance, risk management, and audit readiness by maintaining knowledge of applicable laws and regulations, overseeing compliance documentation, and ensuring programs adhere to Company policies and regulatory standards.
• Partner with People Department Centers of Excellence, Legal, Safety & Security, Talent Acquisition, HR Product, and HR Business Partners to ensure efficient, compliant, and employee-centered execution across all HR Operations processes.
• Define, execute and manage the people systems roadmap in partnership with People Product/IT.
• Oversee system and process integrity by managing upstream/downstream impacts and ensuring controls are designed and functioning to mitigate operational and regulatory risk.
• Evaluate and improve business processes to enhance speed, quality, efficiency, and output across HR Operations programs, leveraging technology and collaboration with People Systems/IT.
• May perform other job duties as directed by Employee's Leaders.

What you'll need

• Bachelor's degree in any field, or equivalent advanced level experience.
• Demonstrated experience in directly or indirectly leading team(s).
• Fully functioning, broad knowledge in HR Operations administration.
• 8-12 years of relevant work-related / leadership experience.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Knowledge of principles and procedures for personnel recruitment, selection, training, payroll and benefits administration, labor relations and negotiation, and personnel information systems.
• Skilled in collecting, organizing, visualizing, and assimilating data, including turning raw data into meaningful information using data-oriented programming languages and visualization software.
• Skilled in understanding and applying information to contribute to the organization's strategic plan.
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to combine pieces of information to form general rules or conclusions (including finding a relationship among unrelated events).
• Ability to work in a fast-paced environment with frequent interruptions and low tolerance for error.
• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information.

Nice to have

• Master's degree in Human Resources or similar fields.
• Experience working on Workday HRIS.

Details

• Location: India Office.
• Ability to work extended hours as needed.