Overview
Lead the Transaction Management team within Middle Office Services, supporting global investment management clients with day-to-day transactional responsibilities, with specific focus on Exchange Traded Derivatives.
What you'll do
- Oversee and provide day-to-day management of the Transaction Management team in location for responsible client
- Drive transaction management and settlement discipline excellence through proactive management of the trade lifecycle
- Drive transformation initiatives, including automation and process improvements
- Ensure compliance with regulatory requirements and manage associated risks
- Be responsible for service delivery and client sentiment, including direct client contact
- Support a strong risk management and control environment
- Identify, recommend and drive process improvement initiatives
- Conduct high-level analysis in specific areas of expertise, identify and resolve work-processing issues, make suggestions to streamline operations and implement them
- Liaise with colleagues in region or divisions globally where required for client issue resolution
- Perform work independently within scope of established guidelines and according to specific procedures
- Support and proactively manage Client Change Request items impacting Enterprise processes and Operating Models
- Communicate effectively on issues and problems to the Client and to SSC management and ensure proper and timely follow-up to ensure resolution
- Provide guidance, support and development opportunities to the members of your team
- Apply excellent analytical skills and ability to analyze on the spot
What you'll need
- Degree in finance, business, technology or equivalent, or relevant industry experience
- Extensive asset management experience, including investment operations, fund accounting and portfolio valuation
- Deep understanding of the Transaction Lifecycle as it relates to Exchange Traded Derivatives
- Broad and in-depth understanding of the asset management industry, gained through working in a variety of asset management disciplines
- Strong critical thinking, problem solving, and decision-making skills
- Trade and reconciliation break investigations experience
- Strong communication and presentation skills to audiences of different sizes and levels of seniority
- Must be self-motivated, adaptable and show initiative in different circumstances and under pressure
- Good team working skills and flexibility in working outside your responsibilities and areas of expertise
- Proven experience in client communication and interaction at all levels
- Strong English written and spoken ability
- Strong MS Excel, Access, Word and PowerPoint skills
Nice to have
- In-depth understanding of Middle Office operations, preferably Trade Management Operations inclusive of trade confirmation, settlement and reconciliation
- Product and industry knowledge, particularly in Exchange Traded Derivatives, and preferably across Equity, FI, FX and inclusive of Global Markets
- Understanding of key technology in support of investment management operations
- Experience of driving organizational change, with an understanding of change management principles, techniques and tools
- Experience in leveraging technology solutions including low-code tools, SQL, Python or similar is advantageous
Details
Read the full description and apply on the company’s own careers page.