Mobility Technology: OBT Functional Testing Specialist

Overview

Manual functional testing role for Accenture's Mobility Technology / Digital Enablement team, focused on internal travel applications, particularly Online Booking Tools (OBTs) and integrated travel-technology platforms.

What you'll do

• Create, document and maintain detailed manual test cases for internal travel applications, with emphasis on Online Booking Tools.
• Understand travel business processes and translate business and technical requirements into clear, testable scenarios.
• Perform functional, regression, smoke, exploratory, integration and end-to-end testing across releases and sprint cycles.
• Test complex multi-tier booking journeys across air, hotel, rail and car rental, including corporate travel policies, approval workflows and profile synchronization.
• Validate XML/JSON RESTful and SOAP integrations between the OBT and GDS platforms such as Sabre, Amadeus and Travelport, as well as NDC aggregators and direct supplier connections.
• Verify corporate, virtual and ghost-card processing and confirm accurate data transmission to mid-office, back-office and expense-management systems, including SAP Concur and Chrome River.
• Identify, isolate, document, prioritize and track defects in Azure DevOps or Jira with clear reproduction steps, severity levels and supporting evidence.
• Collaborate with development teams to resolve defects and complete retesting to confirm fixes.
• Estimate testing effort, identify risks and support mitigation planning to enable timely, high-quality releases.
• Participate in daily stand-ups, sprint planning, requirement discussions, development cycles and retrospectives, providing quality-assurance input.
• Keep Product, Technology and business stakeholders informed about testing progress, risks, blockers, quality concerns and release readiness.
• Query databases to verify backend transaction states, profile-data mapping and Passenger Name Record (PNR) generation.
• Use AI tools where appropriate to support test-case creation, test-data preparation, defect analysis and defect summarization.
• Analyse user feedback and improve testing processes, documentation, test coverage and overall quality-assurance practices.

What you'll need

• 6-8+ years of overall software testing experience.
• Strong hands-on experience in manual testing.
• 15 years of formal education.
• Strong stakeholder management and communication skills.
• Strong analytical and problem-solving skills.
• Experience with AI, data analytics and digital technologies.
• Experience in UAT and working with cross-functional teams.
• Excellent attention to detail.
• Ability to simplify complex themes.
• Excellent verbal and written communication skills.
• Basic understanding of the product development lifecycle.
• Basic understanding of UI/UX principles.
• Ability to work collaboratively in a fast-paced environment.
• Eagerness to learn and take ownership of tasks.
• Proactive, curious and continuous-improvement mindset.
• Required skills: 6 to 8 years of core software testing experience, with at least 5+ years dedicated to online tech platforms B2B and B2C.
• Experience in a cross-border global role, successfully managing multiple complex projects at a global level.
• Outstanding communication skills.
• Certifications: ISTQB or equivalent software testing certification (listed as preferred, not mandatory).

Nice to have

• Prior travel-industry experience.
• Familiarity with Agile/Scrum methodology.
• Knowledge of tools such as Jira, Trello, Notion, Excel or Google Sheets.
• 3 to 6 years of core software testing experience, with at least 2+ years dedicated to travel-tech platforms, corporate travel booking engines or OTA ecosystems.
• Experience or working knowledge of the travel domain, especially online booking applications and travel business processes.
• Understanding of the travel lifecycle, including PNR creation, ticketing, modifications, cancellations, refunds, void windows and corporate travel policy configurations.
• Proficiency with API testing tools (e.g., Postman, SoapUI).
• Solid hands-on experience using test management software (e.g., Jira/Zephyr, ALM, Azure DevOps).
• Intermediate proficiency in SQL for backend database verification (joins, indexing, basic data manipulation).
• Familiarity with web debugging tools (Chrome DevTools) to analyse network traffic, errors and payloads.
• Conceptual understanding or basic exposure to automation testing frameworks (Selenium, Playwright or RestAssured).
• Familiarity with SQL, analytics tools or wireframing tools.

Details

• Location: Location Negotiable, Gurugram.
• Work experience requirement stated as 8-10 years of end-to-end functional testing of online B2C/B2B products, preferably travel booking systems.