Lead Workday Specialist

Overview

Lead the Workday application support, enhancements and small projects within Wood Mackenzie's HR systems team, working with the Senior Manager – Digital HR.

What you'll do

• Resolve issues and requests from users relating to the Workday platform, working with 3rd party support providers and Workday when required.
• Manage requests for day-to-day data maintenance, including user access and security, master data values and complex organisational changes.
• Work towards becoming a Wood Mackenzie solutions expert on the Workday platform, understanding all key components and reliance and integration on other systems.
• Contribute to a rolling release program of enhancements and reporting requests as prioritised by the Senior Manager – Digital HR and Business Solutions Governance Board.
• Understand the application roadmap, including the content of periodic releases and how changes impact existing processes, and support communication of these impacts to key stakeholders.
• Support testing and regression testing of changes, periodic updates and integrations within the HR systems area.
• Support the business to write requirements documents and translate them into functional design documents for complex enhancements and interfaces.
• Keep process and knowledge share information and tools up to date as the business and processes evolve.
• Support internal and external audit activities and ensure controls supporting the Workday solution reflect the required governance standards.
• Ensure data privacy remains at the core of everything done on the platform.

What you'll need

• An experienced HR systems support professional with a passion and genuine interest for Workday HR cloud technologies and products, developed over 5+ years.
• Experience supporting and configuring Workday HCM, Compensation, Recruiting and Talent Optimisation for a global organisation.
• Experience of working in a business applications environment using Workday technology.
• Ability to understand complex business process flows and the data dependencies within them.
• Experience communicating with HR business stakeholders.

Nice to have

• Experience as an HR professional.
• Workday Pro or Certification.

Details

• Hybrid working: expected to be physically present in the office at least 2 days per week, subject to change in the future.
• Full-time role; part-time arrangements will be considered.
• A degree of flexible working required to accommodate different time zones across the global team.