Moderate Represented Litigation Adjuster – TX

Overview

Investigate single- or multiple-vehicle automobile accidents involving property damage and/or bodily injury where attorney or litigation is involved, assessing coverage, liability and damages while negotiating fair injury settlements, working remotely from home.

What you'll do

• Investigate automobile accidents involving single or multiple vehicles that result in property damage and/or bodily injury with attorney/litigation involved.
• Assess coverage, liability, and damages on represented and litigated bodily injury claims.
• Communicate with customers and attorneys by voice call, email and text message, offering each customer their preferred channel.
• Evaluate and negotiate claim settlements with customers, vendors, third-party carriers and claimants, in accordance with legal and business standards.
• Use estimate tools, job aids and settlement platforms to resolve claims in a fast-paced environment.
• Execute policies according to policy agreements and document all claim work accurately and in a timely manner in the claims system.

What you'll need

• 3+ years of experience handling represented third-party Bodily Injury claims. (Listed as preferred.)

Nice to have

• Experience managing litigated Bodily Injury claims.
• Experience handling claims in Texas.
• Extensive knowledge of Gross Tort Value and Risk Analysis.
• Experience using NextGen, Mitchell Decision Point, and Casualty Center.
• Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
• Ability to work independently and remotely while managing time efficiently.
• Familiarity with insurance policies, coverage, and liability determination.
• Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
• Knowledge of innovative tools and platforms for effective claims evaluation.

Details

• Location: Texas; remote work from home.
• Employees eligible to work from home must have a dedicated, private workspace and reliable internet with minimum speeds of 50 Mbps download and 5 Mbps upload.
• As a condition of employment, the office/area may require an adjuster and/or appraiser license, to be secured within 60 days of hire.
• Compensation is 56,000.00 - 92,000.00 annually, based on experience and qualifications.
• Candidates must submit to a background investigation.
• Allstate generally does not sponsor individuals for employment-based visas for this position.