Property Adjuster - Field Estimating – Northern Virginia & Statewide West Virginia

Overview

Field Property Adjuster who travels to policyholders' homes to inspect damage, investigate coverage, prepare estimates and settle claims, with a focus on water losses and virtual claims handled countrywide.

What you'll do

• Travel to customers' homes to conduct on-site inspections and investigate coverage.
• Prepare estimates and settle claims promptly and efficiently.
• Handle virtual claims countrywide using platforms and software such as Xactimate and ClaimsX Video Collaboration.
• Focus expertise on water losses to deliver the highest level of support and resolution for these claims.
• Investigate property claims independently, performing detailed reviews of damage and interpreting policies to determine coverage.
• Communicate with customers by phone, email and sometimes video chat, offering their preferred communication method and keeping them updated on claim progress.
• Evaluate and negotiate claim settlements with customers, vendors, third-party carriers and claimants, in accordance with legal and business standard methodologies.
• Use estimate tools, job aids and settlement platforms, applying critical thinking in a fast-paced environment.
• Execute policies according to policy agreements and keep timely, accurate documentation of each claim in the claims system.

What you'll need

• 2 years of previous experience as an outside adjuster.
• Proficiency in Xactimate and other relevant estimating software.
• Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
• Excellent communication and interpersonal skills to provide exceptional customer service.
• Ability to travel to customers' homes and handle virtual claims countrywide effectively.
• Detail-oriented and organized, with a focus on delivering high-quality work.
• Residency within Northern Virginia or the state of West Virginia.
• Willingness and ability to carry a 50-pound ladder and access up to a 6/12 pitch on a one- to two-story roof.
• Valid driver's license and willingness to travel as part of the job.

Nice to have

• Previous experience as an outside adjuster.

Details

• Opportunities available for Northern Virginia and statewide West Virginia.
• In-person interviews on November 18 and 19 at The Glass Factory, 241 E 4th Street, Frederick, MD 21701.
• Not available for California, Alaska, Hawaii or Puerto Rico residents.
• Approximately 2 weeks of required training in Dallas, TX.
• May require an adjuster and/or appraiser license, to be secured within 60 days of hire.
• May qualify for a company car based on annual work mileage; personal vehicle mileage is reimbursed.
• Compensation of $56,000 - $93,250, based on experience and qualifications.
• Subject to a background investigation.
• Allstate generally does not sponsor individuals for employment-based visas for this position.