Property Adjuster - Field Estimating Oklahoma City, OK

Overview

Field Property Adjuster providing on-site and virtual property claim inspections, coverage investigation, estimating and settlement, with a focus on water losses.

What you'll do

• Travel to customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently.
• Handle virtual claims countrywide using platforms and software such as Xactimate and ClaimsX Video Collaboration.
• Focus expertise on water losses to deliver the highest level of support and resolution for these claims.
• Investigate property claims independently by performing detailed reviews of damage and interpreting policies to determine coverage.
• Communicate with customers by phone, email and sometimes video chat, offering their preferred communication method and keeping them updated on claim progress.
• Evaluate and negotiate claim settlements with customers, vendors, third party carriers and claimants, in accordance with legal and business standard methodologies, including handling challenging and complex situations.
• Use estimate tools, job aids and settlement platforms, applying critical thinking in a fast-paced environment.
• Protect the company financially by executing policies along policy agreements, and keep timely and accurate documentation in the claims system.

What you'll need

• Residency within the posted location is mandatory for this role.
• Willingness and ability to carry a 50-pound ladder and access up to a 6/12 pitch on a one to two-story roof.
• Valid driver's license and willingness to travel as part of the job requirements.
• Ability to travel to customers' homes and handle virtual claims countrywide effectively.
• Proficiency in using Xactimate and other relevant software for estimating.
• Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
• Excellent communication and interpersonal skills to provide exceptional customer service.
• Detail-oriented and organized, with a focus on delivering high-quality work.

Nice to have

• 2 years' previous experience as an outside adjuster is highly desired.
• Previous experience as an outside adjuster is highly desired.
• Active Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License may qualify for a $1,000 licensing sign-on bonus (current or former Allstate employees are not eligible).

Details

• Location: Oklahoma City, OK; remote/virtual claims handled countrywide.
• Not available for California, Alaska, Hawaii or Puerto Rico residents.
• Approximately 2 weeks of required training in Dallas, TX.
• As a condition of employment, the office/area may require an adjuster and/or appraiser license, to be secured within 60 days of hire.
• May qualify for a company car based on annual work mileage; personal vehicle with mileage reimbursement until guidelines are met.
• Compensation: $68,000 - $115,245, based on experience and qualifications.
• Background investigation required.
• Allstate generally does not sponsor individuals for employment-based visas for this position.
• Remote work eligibility requires a dedicated private workspace, internet of at least 50 MB download and 5 MB upload, and camera on for virtual interviews with valid photo ID.