Monitoring Engineer

Overview

A Monitoring Engineer role responsible for administering the Nagios XI platform and building and maintaining monitoring coverage across a mixed Windows and Linux environment, working independently with minimal guidance.

What you'll do

• Maintain and administer the Nagios XI platform, including upgrades, patches, plugin updates, backups, and general platform health.
• Onboard new devices, servers, and services into monitoring as infrastructure grows, ensuring no gaps in coverage.
• Design, build, and maintain custom checks and monitoring scripts (NRPE, NCPA, SNMP, custom plugins) across Windows and Linux systems.
• Tune alerting and thresholds to reduce false positives while ensuring real issues are reliably detected.
• Monitor and optimize platform performance, including capacity, check latency, and database health.
• Document configurations, runbooks, and processes to keep monitoring logic transparent and maintainable.
• Partner with IT, network, systems, and application teams to identify monitoring gaps and translate business-critical services into checks.
• Proactively evaluate new plugins, integrations, and automation opportunities to continuously improve the platform.

What you'll need

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 3 years plus of systems/network administration experience, including 2 years plus administering Nagios XI (or Nagios Core with strong XI familiarity) in a production environment.
• Solid scripting ability across platforms: Bash and/or Python for Linux checks, and PowerShell for Windows checks via NCPA.
• Working knowledge of SNMP, NRPE/NCPA, syslog, and common network/server monitoring protocols.
• Understanding of networking fundamentals (TCP/IP, ports, firewalls) as they relate to monitoring connectivity.
• Self-motivated and able to operate independently with minimal oversight.
• Strong communication skills, with the ability to translate technical monitoring data for other teams and leadership.
• Eligible for any required U.S. Government authorizations under U.S. export control regulations, as the role may require access to export-controlled commodities and technology.

Nice to have

• Experience with configuration management tools (Ansible, SCCM, etc.) for automating monitoring deployment.
• Experience integrating Nagios with ticketing system (ServiceNow).

Details

• Location: Remote, PA, United States of America.