National Account Director for Drug Wholesale

Overview

National Account Director for Drug Wholesale supporting the U.S. Vision Care team, managing national and regional retail partnerships and delivering sales objectives while managing trade investment budgets.

What you'll do

• Develop and execute annual and multi-year customer business plans that drive profitable sales growth, market share gains, and brand equity within assigned grocery accounts.
• Create and implement customer-specific growth strategies focused on pricing, promotion, placement, and distribution.
• Identify and capitalize on new business opportunities, including cross-selling, up-selling, and expanded distribution opportunities.
• Build and maintain strong relationships with key retail decision-makers and stakeholders.
• Achieve and exceed assigned sales, profit, and market share objectives while effectively managing allocated trade budgets.
• Develop selling stories, customer presentations, and business cases to support strategic initiatives and sales growth.
• Conduct regular business reviews and evaluate account performance to identify risks and opportunities.
• Deliver accurate monthly sales forecasts with a target accuracy of ±3%.
• Analyze sales performance, market share trends, retailer performance metrics, and syndicated data sources, including Circana, to identify growth opportunities.
• Optimize trade spending and promotional investments to maximize return on investment and profitability.
• Monitor customer performance against established KPIs and ensure budget compliance.
• Partner with internal stakeholders to align on customer strategies, promotional activities, product launches, supply planning, and business priorities.
• Collaborate with Category Management and Marketing teams to develop customer-specific growth initiatives and merchandising solutions.
• Support forecasting, inventory planning, and operational execution through close partnership with Supply Chain and S&OP teams.
• Ensure compliance with all company sales policies, pricing guidelines, and trade management processes.
• Protect and enhance Alcon's brand equity through disciplined execution of approved pricing, promotional, and distribution strategies.
• Oversee administrative responsibilities including trade deductions, promotional claims, order management, revenue management, and logistics coordination.

What you'll need

• Bachelor's Degree or Equivalent years of directly related experience (or high school + 15 yrs.; Assoc. + 11 yrs.; M.S. + 4 yrs.)
• The ability to fluently read, write, understand, and communicate in English
• 7 Years of Relevant Experience

Nice to have

• Experience managing Drug Wholesaler, Mass, Club, or Retail accounts.
• B2B sales and account management experience.
• Knowledge of OTC Healthcare, Consumer Healthcare, or Consumer Packaged Goods industries.
• Experience working with syndicated data sources such as Circana, Nielsen, or IRI.
• Strong organizational, project management, and problem-solving skills.
• Demonstrated ability to influence and lead cross-functional teams without direct authority.
• Experience managing national or regional broker organizations.

Details

• Location: Remote - US.