Network & Svcs Operation Associate

Overview

Network & Svcs Operation Associate role focused on network billing operations and problem management, handling billing for network services and resolving billing issues.

What you'll do

• Manage and process billing for network services, including generating invoices and tracking payments.
• Resolve billing issues and handle customer inquiries.
• Maintain billing records and ensure compliance with billing policies.
• Manage problems caused by information technology infrastructure errors to minimize adverse business impact and prevent recurrence by seeking root causes and initiating corrective actions.
• Perform analysis and solving of lower-complexity problems.

What you'll need

• Any Graduation.
• 1 to 3 years of experience.
• Network Billing Operations and problem management skill.
• Network - Telephone expense management.
• Billing Audit.
• Dispute handling.
• Adaptable and flexible.
• Ability to perform under pressure.
• Problem-solving skills.

Details

• Location: Noida.
• May require working in rotational shifts.
• Individual contributor as part of a team with a focused scope of work; moderate level instruction on daily tasks; day-to-day interaction with peers within Accenture before updating supervisors; limited exposure with clients and/or Accenture management.