NOC Engineer

Overview

NOC Engineer role focused on diagnosing and resolving network incidents and customer-escalated issues, supporting production network stability.

What you'll do

• Diagnose and resolve network incidents via tickets.
• Resolve customer-escalated issues and deliver technical solutions.
• Assist with escalated cases and critical alerts.
• Collaborate with cross-functional teams on solutions for complex scenarios.
• Contribute to creating and maintaining comprehensive documentation.
• Support production network uptime and performance.

What you'll need

• Experience as an engineer is indicated, with the role described as suited for an experienced engineer.
• Deep technical knowledge is stated as important for resolving escalated cases.

Details

• Location: Gurugram.