Operations Manager-Global Payments

Overview

Operations Manager for global payment operations at Apex Group, a fund administration and middle office solutions provider, managing end-to-end payment processing and a team of 10+ members.

What you'll do

• Manage end-to-end global payment operations, including SWIFT (MT103/MT202), FED Payments, Internal Transfers, FX Transactions, RTGS, and NEFT.
• Review and process fund-related vendor payments, custody bank invoices, subscription, and redemption payments.
• Validate Standard Settlement Instructions (SSIs) and ensure accuracy of banking details such as ABA, BIC, IBAN, Sort Code, and BSB.
• Monitor payment mailboxes, prioritize transactions based on currency cut-offs, and ensure timely execution.
• Support global offices and clients by resolving payment-related queries via email and calls.
• Drive daily operational controls, escalations, MIS reporting, and process improvements.
• Lead and manage a team of 10+ members while ensuring service delivery and SLA adherence.

What you'll need

• 10-14 years of experience in Payments, Treasury, Banking Operations, or Transfer Agency.
• Strong knowledge of SWIFT, FED Payments, FX settlements, and cash management processes.
• Experience in handling payment investigations and fund-related transactions.
• Prior team management experience.
• Strong communication, stakeholder management, and analytical skills.
• Bachelor's Degree in Commerce (B.Com) or equivalent.

Nice to have

• MBA preferred.
• Knowledge of Hedge Funds and Private Equity will be an added advantage.

Details

• Location: Bangalore - North.