Operations Manager - Imaging Operations

Overview

Iron Mountain is seeking a strategic, results-driven Senior Operations Manager to oversee the full spectrum of operational activities, from process design and implementation to team leadership and performance monitoring.

What you'll do

• Develop and execute strategic operational goals and objectives, using data analytics to establish and report on key performance indicators (KPIs) to drive efficiency, quality, and cost-effectiveness.
• Partner closely with internal departments (e.g., Sales, Marketing, HR, Finance, IT, Product Development), vendors, and stakeholders to ensure cross-functional alignment and resolve issues.
• Act as a critical liaison to optimize overall business flow.
• Design, document, and implement efficient operational processes.
• Ensure continuous compliance with all relevant industry standards, regulations (including labor laws specific to India), and internal policies.

What you'll need

• 15+ years of progressive experience in an operations management role.
• Proven track record of managing and optimizing complex operational processes.
• Strong knowledge of operational methodologies and continuous improvement frameworks, such as Lean, Six Sigma, and Agile.
• Proven ability in leading, managing, and developing high-performing teams.
• Exceptional communication and financial acumen for effective budget management.
• Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Supply Chain Management, or a related field.

Nice to have

• A Master of Business Administration (MBA) or Master's degree.

Details

• Location: Navi Mumbai, India.