Order to Cash Operations Associate

Overview

Order to Cash Operations Associate in the Finance Operations vertical, handling billing, cash application, invoicing, collections and reconciliation across the order-to-cash process.

What you'll do

• Create and issue customer invoices.
• Cash receipting and reconciliation.
• Review debit notes, identify process gaps, and follow up with the sales client team on reasons behind debit notes and unrecognized revenue.
• Support receipting, invoicing, collections, accounts receivable, reconciliation, refund or write-off, order management, sales orders, order processing, order fulfillment, and journal entries.
• Address cash-application queries and coordinate with customers.
• Apply unapplied cash, reconcile suspense accounts, and process payments from receipt through finalization.
• Collect and analyze operational data and reports, and reconcile transactions.
• Solve routine problems using precedent and general guidelines.
• Partner with onshore or regional teams to seek resolution on inquiries.

What you'll need

• Any graduation.
• 1 to 3 years of experience.
• Good understanding of cash applications, including applying unapplied cash, reconciliation of suspense accounts, and processing payments from receipt to finalization.

Nice to have

• Billing processing (upstream and downstream), cash applications, invoicing, collections and accounts receivable, order management and fulfillment, journal entries and transaction reconciliation, and process transformation and project management are value-added skills.

Details

• Work under detailed to moderate instructions for daily tasks and detailed instructions for new assignments.
• Make decisions affecting your own work and contribute as an individual team member within a predetermined, focused scope of work.
• Interact primarily with the immediate team and direct supervisor.
• Available to work rotational shifts, as required.