Order to Cash Operations Associate

Overview

Work in the Finance Operations vertical as an Order to Cash Operations Associate, supporting collections processing, cash application, reconciliation, billing, revenue and cash-flow management.

What you'll do

• Collect operational data reports, conduct analysis and reconcile transactions to help determine financial outcomes.
• Optimize working capital by providing real-time visibility and end-to-end management of revenue and cash flow.
• Streamline billing processes across the process from customer inquiry and sales order through delivery and invoicing.
• Solve queries related to cash applications and coordinate with customers.
• Apply unapplied cash, reconcile suspense accounts in cash application, and process transactions from payment receipt to finalization.
• Manage OTC collection disputes, including debt collection, reporting on aged debt, the dunning process and bad debt provisioning.
• Perform cash reconciliations and follow up for missing remittances.
• Prepare refund packages accurately and supply them to clients.
• Record all collections activities consistently according to the client process tool.
• Deliver process requirements to achieve key performance targets.
• Ensure compliance with internal controls, standards and regulations for restricted countries.
• Solve routine problems through precedent and referral to general guidelines.
• Work as an individual contributor within a team and a predetermined, focused scope of work.

What you'll need

• BCom qualification.
• 1 to 3 years of experience.
• Primary skill: Collections Processing - P3.
• Secondary skill: Accounts Receivable Collection - P3.
• Good understanding of cash applications, including applying unapplied cash and reconciling suspense accounts in cash application.

Details

• Location: Bengaluru.
• The role may require rotational shifts.
• Interactions are expected within your own team and with your direct supervisor.
• Daily work tasks will have detailed to moderate-level instruction, and new assignments will have detailed instruction.
• Decisions made in the role impact the individual's own work.