P2P and O2C Expert (SME) - APAC

Overview

Subject matter expert for the Procure-to-Pay (P2P) and Order-to-Cash (O2C) team in India, covering APAC markets. Resolves complex P2P and O2C issues, improves end-to-end processes and strengthens controls across multiple markets.

What you'll do

• Act as the P2P and O2C subject matter expert for APAC markets, advising on invoice processing, payments, order management and customer billing.
• Lead investigations and timely resolution of complex invoice, payment, order and customer disputes with internal teams and third-party providers.
• Monitor daily volumes and key performance indicators, produce clear reports, and recommend actions to improve performance and reduce exceptions.
• Maintain and strengthen internal controls, support audit activities, and ensure compliance with corporate policies.
• Drive process improvements and automation initiatives, support testing, and deliver practical training to operational teams.
• Build strong stakeholder relationships, coach colleagues, and support regional change implementation.

What you'll need

• Bachelor's degree in Finance, Accounting, Business Administration or equivalent practical experience.
• Minimum 4 years' experience in procure-to-pay, accounts payable, order-to-cash, accounts receivable or related finance operations.
• Hands-on experience with ERP systems such as SAP or equivalent.
• Strong knowledge of internal controls, compliance and audit processes in corporate finance.
• Strong analytical skills and confident use of Microsoft Excel and reporting tools.
• Excellent written and verbal English communication skills.

Nice to have

• Experience supporting multiple markets across APAC or regional responsibilities.
• Prior work with shared service centres or third-party providers.
• Experience with vendor master data, customer master data and reconciliation processes.
• Familiarity with automation tools such as robotic process automation and reporting tools like Power BI.
• Experience in regulated or multinational industries such as healthcare or life sciences.
• Professional certification in accounting, finance or procurement-related areas.

Details

• Location: India (Bengaluru Luxor North Tower).
• Hybrid working model: expected to work regularly from the office and be available for in-person collaboration with local teams.