Partner Solutions Specialist, Car

Overview

Partner Solutions Specialist, Car is an individual contributor technical operations role supporting the team that powers car rental offers on the Expedia Group platform, helping grow and protect the health of car rental supply.

What you'll do

• Investigate car rental issues on Expedia Group sites and perform root cause analysis through to resolution, reducing errors and protecting the health of existing supply
• Configure new car rental content and test it thoroughly to support new feature and product launches
• Provide escalation support to teams on site content, capabilities and performance, and maintain working relationships with business-critical partner teams
• Find opportunities to improve operational efficiency through step-by-step improvements to tools and processes
• Document processes and maintain team knowledge articles
• Collect and analyze data to support projects and key initiatives, and provide regular and as-needed reports for internal and external partners

What you'll need

• At least 2 years of relevant experience in a technical or technical operations role
• Proficient problem-solving and analytical skills with strong attention to detail
• Ability to create, modify and run Structured Query Language (SQL) queries
• Ability to communicate clearly with stakeholders, tailoring technical and complex information to the audience in person and through digital channels
• Ability to set and keep to priorities in a fast-paced environment, work well in diverse groups and independently, and take initiative

Nice to have

• Ability to interpret information in Amadeus or Titanium
• Experience with Extensible Markup Language (XML), programming or artificial intelligence (AI) tools

Details

• Location: Gurgaon, India
• Works within a 24/7 global coverage model: night shifts on four weekdays and one weekend day each week