People Experience Partner, Employee Relations APAC & MEA

Overview

Provide expert employee relations guidance across the APAC and MEA region, partnering with HR, People & Labor Relations, Legal and people leaders to manage complaints, mitigate risk and apply policies consistently in line with local laws.

What you'll do

• Partner closely with HR colleagues to advise on and resolve more complex employee relations matters, including complaints, grievances and disputes
• Collaborate closely with the People & Labor Relations team, which may include escalations
• Provide guidance to employees and leaders on employee relations matters
• Ensure compliance with labor laws and company policies through effective communication and policy knowledge
• Maintain accurate, confidential case documentation and ensure appropriate records are retained in accordance with company requirements
• Support the consistent application of global and local policies, procedures and employment practices, recognizing applicable country and jurisdictional requirements
• Contribute to a respectful, inclusive and psychologically safe work environment
• Build trusted partnerships with stakeholders

What you'll need

• Significant employee relations, labor relations, employment law or related HR partnering experience within the applicable region (multi-country)
• Strong knowledge of employee relations principles, performance management, workplace conduct, conflict resolution and HR policies
• Ability to interpret and apply policies consistently while recognizing local legal requirements and cultural nuances
• Demonstrated experience managing complex workplace complaints and providing recommendations based on facts, policy and applicable employment requirements
• Strong analytical and problem-solving capabilities, including the ability to identify themes and recommend preventive actions
• Expertly manages conflict resolution in highly complex situations, providing guidance and recommendations for improvement
• Demonstrated ability to manage multiple sensitive matters, prioritize effectively and meet deadlines
• Capable of handling complex situations and advising others, performing advanced risk mitigation tasks and making recommendations for complex situations
• Ability to influence others without direct authority and coach others on influencing skills
• Applies advanced decision-making skills to complex situations, provides recommendations and mentors others in decision-making processes
• Proven track record of strong cross-functional stakeholder management
• High level of integrity, confidentiality, professionalism and emotional intelligence
• Excellent written and verbal communication skills
• English and local language required

Nice to have

• Additional languages
• Systems experience in Workday, ServiceNow and/or HR Acuity
• Experience in a global and matrixed organization
• Pharmaceutical industry experience

Details

• Location: Bengaluru, India
• Hybrid position requiring a minimum of 10 in-office days per month; employees are required to work from the office 2-3 days per week
• Full-time, regular employee