Planning Process System Consultant

Overview

Support end-to-end demand and supply planning execution, monitor planning data and system issues, and act as a link between planning business users and IT for issue resolution and planning system improvements.

What you'll do

• Support and manage end-to-end Demand and Supply Planning activities across Print, S&G, and Personal Systems businesses.
• Execute daily, weekly, and periodic planning processes, ensuring planning activities are completed accurately and on time.
• Analyse planning data and reports to identify demand, supply, forecast, and planning-system issues and highlight potential business impacts.
• Monitor key supply chain and planning KPIs, including forecast accuracy, demand-supply alignment, and other operational planning indicators.
• Identify planning gaps and operational risks, perform initial root-cause analysis, escalate critical issues, and coordinate actions toward resolution.
• Partner closely with Business SMEs, IT, and cross-functional teams to troubleshoot planning issues and ensure demand and supply alignment.
• Communicate planning issues, business impact, corrective actions, and resolutions to relevant stakeholders and support/lead regular SME discussions.
• Identify opportunities for process improvement, standardization, automation, and cost reduction across demand and supply planning processes.
• Participate in cross-functional projects and planning transformation initiatives, including business requirements, testing, validation, and implementation activities.
• Support the implementation, stabilization, and continuous improvement of planning tools and systems, while maintaining process documentation, controls, and planning best practices.

What you'll need

• Bachelor's degree in engineering, Computer Science, Information Technology, master's in supply chain, or a related discipline.
• 1–3 years of overall experience.
• Good understanding of demand planning, supply planning, forecasting, inventory, and demand-supply balancing.
• Working knowledge of SAP IBP, SAP HANA, Ariba, Enterprise Business Warehouse, or similar supply-chain planning systems.
• Strong analytical skills with the ability to review planning data, identify exceptions, trends, gaps, and potential issues.
• Understanding of planning metrics such as forecast accuracy, demand-supply match, inventory, backlog, and service-level indicators.
• Ability to investigate day-to-day process, data, and system issues and support root-cause identification and resolution.
• Strong knowledge of Microsoft Excel.
• Basic understanding of master-data dependencies and the importance of data quality within planning processes.
• Ability to coordinate effectively with planners, Business SMEs, IT/support teams, and other cross-functional stakeholders.
• Ability to clearly communicate planning issues, business impact, risks, corrective actions, and resolution status.
• Ability to support requirements gathering, UAT, validation, implementation, go-live, and stabilization activities.
• Basic understanding of end-to-end Demand and Supply Planning processes.
• Willingness and flexibility to work across different time zones based on business requirements.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Ability to work effectively with Business, IT, and cross-functional teams.
• Strong attention to detail, particularly when working with planning and master data.
• Ability to learn new processes, systems, and technologies quickly.
• Good time management and prioritization skills.
• Proactive approach toward issue identification and resolution.
• Strong teamwork and collaboration skills.
• Customer and business-oriented mindset.
• Willingness to take ownership and accountability for assigned activities.

Nice to have

• BTech, BE, MCA, or equivalent qualification.
• Working knowledge or hands-on exposure to SAP APO and/or SAP IBP modules.
• Exposure to supply chain, demand planning, supply planning, or planning operations.
• Exposure to SAP S/4HANA, SAP Ariba, or related supply-chain applications.
• Strong proficiency in Microsoft Excel, PowerPoint, and Word for analysis, reporting, and business presentations.
• Knowledge of SQL, MS Access, Excel Macros/VBA, Power BI, or other data/automation technologies.
• Exposure to Power BI or other reporting/analytics tools.

Details

• Location: Bengaluru, Karnataka, India.
• Employment type: Full time.
• No shift premium (India).
• Willingness to work across different time zones based on business requirements.