Presales Consultant- MWS

Overview

Presales Consultant for Modern Workplace Solutions, supporting the Sales Team with technical solution consulting, product demonstrations and proof-of-concept activities for customers and business partners.

What you'll do

• Assist Account Managers and Product Managers in qualifying sales opportunities by providing technical expertise and solution recommendations for Modern Workplace Solutions.
• Provide presales technical support and deliver in-depth product demonstrations to customers, prospects, and business partners.
• Understand customer requirements and recommend appropriate solutions across endpoint devices, workplace productivity, collaboration, endpoint management, and security, based on the supported product portfolio.
• Conduct customer presentations, technical workshops, solution briefings, and demonstrations to highlight product features, benefits, and business value.
• Coordinate and manage technical proof of concepts (POCs), product evaluations, and solution validation activities.
• Support the development of technical proposals, solution designs, and responses to Requests for Proposals (RFPs) and Requests for Information (RFIs).
• Enable and train channel partners on MWS products, solutions, use cases, and key technical differentiators.
• Collaborate with Sales, vendors, distributors, and technical teams to develop customer-specific solutions and address technical queries.
• Support opportunity qualification through technical discovery, requirement gathering, and solution-fit assessments.
• Manage and coordinate demonstration equipment, POC assets, and other technical resources required for customer engagements.
• Stay updated on emerging workplace technologies, product enhancements, industry trends, and competitor offerings.
• Recommend relevant market content, technical presentations, and sales enablement materials to support business development.
• Participate in customer events, partner meets, conferences, exhibitions, and product launches as required.
• Perform other related duties as assigned.

What you'll need

• Good understanding of Modern Workplace Solutions, including end-user computing, workplace productivity, collaboration, endpoint management, and endpoint security technologies.
• Familiarity with enterprise workplace solutions such as laptops, desktops, workstations, accessories, unified communications, and collaboration tools, depending on the supported portfolio.
• Understanding of endpoint security, device compliance, data protection, and secure workplace practices.
• Ability to understand customer requirements and translate business needs into appropriate technical solutions.
• Strong interpersonal, communication, and presentation skills, with the ability to explain complex technical concepts in simple business terms.
• Ability to troubleshoot technical issues and provide effective solutions during customer engagements.
• Strong customer-facing skills and the ability to build relationships with customers, partners, and internal stakeholders.
• Self-motivated, adaptable, and comfortable working in a dynamic, target-driven environment.
• Ability to manage multiple priorities and handle a high volume of requests, including unplanned customer and sales requirements.
• Ability to work collaboratively with cross-functional teams and interact effectively with stakeholders at all levels of the organization.
• Ability to follow instructions, seek clarification when required, and demonstrate professionalism and sensitivity to customer and stakeholder needs.

Nice to have

• Knowledge of Microsoft 365, Microsoft Intune, Windows operating systems, endpoint deployment, device management, and identity and access management.
• Experience in presales consulting, product demonstrations, technical presentations, POCs, or solution validation.

Details

• Location: Mumbai, India.
• Willingness to travel for customer meetings, partner engagements, demonstrations, and technical events as required.