Survey Fieldwork Specialist

Overview

Individual contributor role on Guidepoint's Market Research Team, supporting feasibility scoping, outreach and respondent recruitment for online quantitative global market research studies.

What you'll do

• Send outreach to survey respondents to invite them to complete custom surveys for Guidepoint's market research team.
• Schedule and tailor initial outreach and reminders to maximize response rates, refining language and timing so respondents across the globe and within different industries are connected with relevant research opportunities.
• Search for and design outreach lists on a project-by-project basis, collecting specifications from project managers and analysts and ensuring high-quality, relevant individuals who would pass screening criteria are included.
• Coordinate with custom recruitment partners, both internally and externally, to collect additional sample for projects as needed.
• Investigate, troubleshoot, and provide recommendations for projects fielding more slowly than expected.
• Monitor and respond to internal and client requests for custom quantitative survey projects, collecting requirements and inputs to provide timely and accurate pricing and feasibility.
• Search databases of current respondents and past projects, and coordinate with internal and external recruitment partners, to assess Guidepoint's reach for specific audiences and the price points needed to meet Guidepoint and client needs.
• Ask questions, coordinate with research analysts and team leads, and use expertise from past projects to recommend audience designs that will best drive successful research outcomes.
• Share pricing proposals for recruitment, either directly with prospective clients or with internal teams to bundle into larger engagements.
• As needed, set up redirects in Qualtrics and coordinate with end-clients and third-party survey hosting vendors so respondents can enter and complete surveys hosted on third-party platforms, meeting Guidepoint's compliance and legal standards for respondents.
• Communicate with project managers (and end-clients, as needed) on project status updates and questions through instant messaging, video calls, and project management platforms.
• Other duties as required.

What you'll need

• 2+ years of experience coordinating and scheduling outreach (via email) to potential respondents for market research studies, and monitoring and troubleshooting progress on surveys in-field.
• Comfort drafting localized English-language marketing and outreach language to potential survey respondents to maximize response rates, tailoring outreach language and timing to respondents' job and demographic profile.
• Comfort and experience with designing and scoping quantitative B2B research projects.
• Experience navigating searchable databases to test feasibility for recruitment and build participant email lists based on requested targeting criteria.
• Comfort with Qualtrics, Forsta, or other common survey distribution tools.

Nice to have

• Experience with quantitative research among medical/biopharma professionals.

Details

• Location: Mumbai, Maharashtra, India; Pune, Maharashtra, India.
• Work mode: hybrid out of one of the India offices (Mumbai, Pune) or remote.
• Works hours aligned with US-based colleagues on the US East Coast.