Principal Engineer - Veeva Vault

Overview

Senior Technical SME for the Veeva Quality Suite within GSK's Enterprise Systems team, providing technical leadership across solution design, implementation, troubleshooting and continuous improvement for Content Management, Quality, and Audit & Risk business processes.

What you'll do

• Provide product expertise in the Veeva Quality Suite as a certified Vault platform administrator and Veeva configuration specialist, giving technical direction during complex incidents, releases and stabilization.
• Coordinate internal and supplier engineering resources.
• Implement technical solution designs and configurations in accordance with approved architecture and product strategy.
• Own technical quality for the assigned scope, including specifications, design documentation, configuration records and technical validation evidence.
• Perform troubleshooting and root-cause analysis, escalating in a timely manner where manufacturing batches, product quality, patient supply or data integrity may be affected.
• Design or configure interfaces, workflows, recipes, data models and environments, and write or review related specifications and test scripts.
• Analyze logs, metrics, monitoring and system behavior to identify defects, performance issues and opportunities for improvement.
• Lead technical design and implementation across multiple projects, releases or sites, while coaching site engineers and super users and contributing to training, runbooks and knowledge articles.
• Review and approve key technical specifications, design documents, configurations, test scripts and validation evidence.
• Assess technical risks and ensure mitigation addresses security, compliance, resilience, data integrity and supportability.
• Maintain technical standards and reusable engineering assets for the assigned product family or platform, and support formal technical assurance, audits and inspections with evidence-based corrective actions.
• Drive engineering lessons learned and cross-team continuous improvement.

What you'll need

• Bachelor's or master's degree in engineering, Computer Science, Information Technology, Automation, Data, Life Sciences or another technical discipline, or equivalent practical experience.
• Experience in technical, cloud, integration, automation, data, validation, cyber security or engineering certifications.
• Minimum of seven years of hands-on technical engineering experience in large-scale enterprise or operational technology environments.
• Experience in leading technical design and implementation for a product family, platform, programme or multiple sites.
• Experience in reviewing and approving specifications, design documents, configurations, test scripts and technical validation evidence.
• Experience in leading troubleshooting and root-cause investigations across systems, interfaces, workflows, data and infrastructure.
• Experience in coordinating internal engineers, site teams, vendors and specialist partners through design, deployment and stabilization activities.
• Experience in assessing technical risk and ensuring security, data integrity, resilience, compliance and supportability requirements are met.
• Experience in coaching engineers and converting lessons learned into reusable standards, patterns and knowledge assets.
• Experience in supporting audits, inspections and formal technical assurance activities.

Nice to have

• Demonstrated analytical and structured problem-solving skills, applied to resolving complex technical issues and improving system performance.
• Translate architecture and product direction into technical designs and implementation plans.
• Produce technical documentation and maintain specifications, designs, test evidence and configuration records in line with governance requirements.
• Experience in interfaces, workflows, data, environments, monitoring and operational support practices.
• Experience in security, quality, validation, data integrity, resilience and change control requirements.
• Collaborate across global business, site, engineering, architecture, product, service and supplier teams.
• Contribute to continuous improvement with focus on standardization, reuse, automation and knowledge sharing.
• Provide technical leadership, including reviewing and constructively challenging designs against requirements and standards.
• Provide coaching and support structured knowledge transfer within engineering and operations teams.
• Communicate technical risk and recommendations to governance forums and senior stakeholders using clear, inclusive and accessible language.

Details

• Location: Bengaluru Luxor North Tower.