Principal Engineer Commercial & Services

Overview

Lead the technical design, architecture, and delivery of GE Vernova's Commercial & Services solutions across global industrial operations, serving as the technical backbone of Commercial & Services digitalization.

What you'll do

• Define and own the technical architecture, standards, and engineering roadmap for Commercial and Services systems, aligned with enterprise IT strategy and operational objectives.
• Lead the design, development, and implementation of commercial and services solutions including CRM (Salesforce), Commerce (Salesforce), CPQ (Conga), and Salesforce Field Service.
• Architect and oversee integration patterns and data flows across commercial and services systems, leveraging Boomi middleware to ensure connectivity and data integrity.
• Partner with commercial and services operational technology teams to translate complex business requirements into scalable, robust technical solutions.
• Support the technical perspective of Commercial and Services transformation programs, ensuring cybersecurity and industrial IoT best practices are embedded in solution design.
• Establish and enforce engineering best practices, code quality standards, and technical governance across the commercial and services technology portfolio.
• Lead technical evaluation, selection, and integration of new technologies including AI/ML, enterprise platform agentic solutions (ie Agentforce), and advanced analytics.
• Operationalize engineering processes to ensure continuous adaptation and improvement of solutions to maximize business value and services performance.
• Drive an innovation culture through application of automation and AI to improve commercial outcomes and services excellence.

What you'll need

• Extensive engineering experience with CRM and B2B Commerce systems.
• Deep technical expertise in commercial and services processes from ITO to OTR.
• Proven experience designing and delivering large-scale integration architectures for global organizations.
• Strong understanding of ITO to OTR processes and services functions, with direct experience in Salesforce platforms.
• Hands-on experience implementing (gen)AI solutions at scale.
• Demonstrated ability to drive technical decisions in a global, matrixed organization.
• Excellent technical communication skills, articulating complex engineering concepts clearly to both technical and business stakeholders.

Nice to have

• Salesforce experience for CRM and B2B Commerce systems.
• Salesforce experience for field service platforms.
• High energy, self-motivated, and passionate about commercial and services operational excellence.
• Strong quantitative, analytical, and problem resolution skills with a hands-on engineering mindset, comfortable at both architectural and implementation levels.
• Lean understanding and mindset with experience applying continuous improvement principles to technology delivery and services operations.
• Curiosity and drive to explore emerging technologies and apply them pragmatically to industrial challenges.
• Collaborative, able to build strong relationships across engineering, operations, and business functions in a global, diverse organization.
• Working knowledge of Lean or Lean with Salesforce.

Details

• Relocation assistance: not provided.