Principal I, Product Development, Security & Operations (DevSecOps) (Customer Data Platform Developer)

Overview

Principal role in Alcon's Information Technology function leading secure product development and operations (DevSecOps), with a focus on building and optimizing Salesforce Data 360 / Customer Data Platform solutions.

What you'll do

• Lead the integration of security measures into product development and operational workflows.
• Collaborate with cross-functional teams to optimize continuous integration and continuous deployment pipelines and automate processes across development and operations.
• Ensure infrastructure is secure, scalable, and supports efficient product delivery.
• Provide technical guidance on infrastructure management, security best practices, and automation tools.
• Monitor system performance and implement improvements to enhance security and operational efficiency.
• Maintain scalable data models and structures in Salesforce Data 360.
• Design, build, and optimize real-time data pipelines from Salesforce and external sources.
• Implement advanced segmentation, identity resolution, and audience activation workflows.
• Integrate AI-driven insights and automation to enhance business outcomes.
• Ensure data quality, governance, and compliance with Alcon and regulatory standards.
• Troubleshoot, optimize, and document technical solutions.
• Collaborate with cross-functional teams to translate business needs into technical solutions.
• Stay current with Salesforce Data 360, AI, and integration best practices.

What you'll need

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 6+ years of total experience.
• 2+ years of relevant experience with Salesforce Data Cloud (CDP/Data 360), including data modeling, integration, and segmentation.
• Proficiency in Salesforce APIs, ETL/ELT tools, and connectors.
• Experience with real-time data processing, architectures.
• Knowledge of AI/ML concepts and Salesforce Einstein.
• Understanding of data governance, privacy, and compliance (GDPR, CCPA, GxP).
• Excellent analytical, problem-solving, and communication skills.

Nice to have

• Salesforce Data Cloud Consultant certification.
• Experience with Salesforce Marketing Cloud, Tableau, and writing complex SQL.
• Familiarity with agile development and DevOps practices.
• Prior experience in regulated industries (healthcare, pharma).

Details

• Location: Bangalore.
• Work hours: 1 PM to 10 PM IST.
• Relocation assistance: Yes.