Principal IT Analyst - Veeva RIM

Overview

Principal IT Analyst responsible for designing, building, implementing and maintaining Veeva Vault RIM, acting as the IT techno-functional analyst and supporting Biogen's GxP compliance and RIM system requirements.

What you'll do

• Plan and implement complex enhancements and incremental updates to the Veeva Vault RIM application, including adding modules to the existing vault implementation.
• Collaborate with cross-functional business and IT teams to avoid misunderstanding between requirements and developers' work, reducing errors and findings through business testing and rework.
• Work with the IT System Owner (ITSO) to implement a strategic application roadmap that supports business and functional objectives.
• Translate business requirements into Veeva RIM functional and solution specifications, providing impact analysis on current configurations and dependencies.
• Develop and facilitate strategies for system, data and application integration, ensuring interfaces are identified, designed and implemented.
• Provide oversight and mentor development teams.
• Work with and manage internal and external 3rd party technical resources performing analysis, design, configuration, development, testing and deployment.
• Conduct in-depth research on emerging technologies, including AI, to support systems development initiatives.
• Provide expert guidance to IT and business management on technology trends and best practices.
• Test new applications, major and minor releases, and recommend feature enhancements for system optimization.
• Develop, roll out and support business and application services to meet evolving user needs.
• Support M&A and divestiture activities by extracting or importing data into target systems, coordinating with the support team as required.

What you'll need

• 5+ years of IT experience, including 2 years in Veeva RIM administration and service delivery.
• An undergraduate degree in Computer Science or equivalent education and experience.
• Expert technical knowledge of RIM platforms, preferably with relevant certifications.
• Proven expertise in data analytics, reporting and dashboarding tools such as advanced Microsoft Excel, PowerBI, Tableau, or other business intelligence platforms.
• Knowledge of industry best practices in RIM.
• Experience in user and application support.
• Familiarity with incident and change management processes.
• Understanding of the SAFe Agile framework.
• Strong communication skills to work with both business leaders and IT teams.

Nice to have

• Experience in SLA management.
• Understanding of middleware, SFTP, Single Sign-On, and enterprise architecture concepts.

Details

• Job level: Management.
• Location: Remote, USA.
• Base compensation range: $121,000.00 to $161,500.00.
• Eligible for short- and long-term incentives, including cash bonus and equity incentive opportunities.