Principal Program Manager - Migrations

Overview

Principal Program Manager focused on Migrations, driving new service opportunities for migrating customer workloads to Snowflake and acting as the client's trusted advisor on migration.

What you'll do

• Be a project management expert on all aspects of migrations to Snowflake, including assessment, planning, execution, and optimization, across a variety of project and service types.
• Provide delivery quality oversight and guidance for migration engagements, assisting in the creation and execution of the overall vision for service delivery and client satisfaction, ensuring adherence to migration best practices.
• Own, manage, and communicate the operational relationship with assigned clients undergoing migrations, including creating, implementing, and tracking relationship roadmaps focused on successful migration and ongoing Snowflake utilization.
• Manage key migration projects by communicating effectively with project team members, management, and stakeholders on status, issues, risks, and project goals through clear documentation, meetings, and follow-ups.
• Proactively provide input into the development of migration best practices, methodologies, and training materials for the Professional Services team.
• Integrate migration-specific knowledge into practical configuration tactics, techniques, and procedures so teams deliver well-rounded migration solutions.
• Work with Professional Services Practice Teams and Sales Account Teams to facilitate practice area enablement and support sales pursuits, including scoping migration projects, estimating work, creating delivery proposals, and providing regular delivery updates.
• Work with Customers, System Integrators specializing in migrations, and Technology Vendors on migration project pursuits, cadence, and project progress.
• Provide guidance and a vision on how to resolve customer-specific migration challenges, own escalations, and high-profile situations.
• Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake's migration tools and offerings.
• Determine areas for process improvements within both the client's existing environment and Snowflake's migration process.

What you'll need

• 7+ years of experience in a Services Delivery role (or similar capacity) dealing with complex, technical implementation projects, with a strong focus on data warehouse, database, or application migrations.
• Track record of delivering on PS revenue targets for a set of accounts, including the ability to prioritize multiple, complex migration projects and deliverables simultaneously (project management).
• Direct experience in the Data Warehousing, Business Intelligence, and/or Cloud field, with specific experience related to migrations.
• Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development, with a focus on migration terminology and concepts.
• Strong presentation skills and an ability to articulate migration strategies and benefits to business and technical audiences, including senior executives at large enterprises.

Nice to have

• Experience in a client support and advisory technical role (Solution architect, system administrator, technical account manager, or equivalent) with migration expertise.
• Deep understanding of various database technologies, ETL processes, and data modeling.
• Experience with migration assessment tools and methodologies.

Details

• Location: Menlo Park, CA, United States.
• For salary and benefits information, see the Snowflake Careers Site (careers.snowflake.com).