Process associate TMS

Overview

Process associate role in transaction monitoring and AML alert investigation, reviewing and dispositioning TM alerts within SLAs and quality standards.

What you'll do

• Review and disposition TM alerts (Level 1 / Level 2 as assigned) within agreed SLAs and quality standards.
• Conduct end-to-end investigations: analyse customer profile, KYC/KYB information, expected vs. actual activity, counterparties, geographies, products and channels.
• Identify red flags and map activity to relevant money laundering, terrorist financing, fraud and sanctions-evasion typologies.
• Perform open-source and adverse media research, and use blockchain analytics tools (for crypto clients) to trace fund flows, wallet exposure and counterparty risk.
• Write clear, concise, evidence-based case narratives and alert rationales that stand up to QA, client and regulatory review.
• Escalate suspicious cases and prepare SAR/STR narratives or recommendations as per client procedures.
• Apply client-specific policies, risk appetite, thresholds and playbooks consistently.
• Flag scenario/rule performance observations (false-positive patterns, coverage gaps, emerging typologies) to the team lead for tuning feedback.
• Meet productivity, accuracy and turnaround targets; participate in QA reviews and act on feedback.
• Maintain confidentiality and adhere to data-protection, information-security and audit requirements.
• Contribute to knowledge sharing, team training and continuous process improvement.

What you'll need

• 2–3 years of experience in transaction monitoring, AML alert investigation or financial crime operations in a bank, fintech, VASP/crypto exchange, or AML managed-services environment.
• Bachelor's degree in commerce, finance, economics, business, law, or a related field.
• Strong working knowledge of AML/CFT principles and typologies listed above.
• Understanding of KYC/CDD/EDD, sanctions screening, PEP and adverse media concepts.
• Familiarity with FATF recommendations, and one or more of: BSA/AML (US), EU AMLD, UK MLRs, or MAS/FINTRAC/other regional frameworks.
• Proven ability to write clear, structured investigation narratives.
• Proficiency in MS Excel and comfort working with large data sets.

Nice to have

• Experience with TM platforms and case management tools (e.g., Actimize, Verafin, Oracle FCCM, SAS AML, Quantexa, or client-specific systems).
• Hands-on experience with blockchain analytics tools (e.g., Chainalysis, Elliptic, TRM Labs).
• Exposure to SAR/STR drafting and filing support.
• Experience supporting QA, quality audits or client-facing reporting.

Details

• Location: Chennai, India.
• Travel required: None.
• Clearance required: None.