Procure to Pay Specialist

Overview

Procure to Pay Specialist role supporting supplier onboarding, invoicing and payments, and P2P process improvement at Gartner.

What you'll do

• Communicate and drive the successful completion of the supplier onboarding experience with suppliers and internal clients.
• Identify, gather requirements and implement process standardization globally for supplier onboarding and maintenance, including third party risk management.
• Manage projects to drive process improvements via automation and elimination of manual efforts.
• Use problem solving and data analysis to detect, monitor and improve AP procedures and systems.
• Resolve and respond daily to problems or inquiries from associates and suppliers regarding supplier onboarding, invoicing and payments.
• Update and notify associates and suppliers on process status to drive an accurate, timely and positive procurement experience.
• Project manage complex initiatives and system enhancements/replacements, including testing.
• Perform audits of active suppliers to ensure no duplicate suppliers and that data and documentation on supplier profiles are up to date.
• Identify and implement key metrics on supplier processes to reduce manual efforts.
• Perform reporting and detailed analyses to detect compliance/audit issues and other supplier analysis, ensuring P2P services operate optimally.
• Work in close alignment with internal audit to identify and investigate fraud and policy non-compliance.
• Work with Gartner's Legal and Risk teams to mitigate risk through education and communication on third party risk management and the KYS (Know Your Supplier) process.

What you'll need

• Bachelor's Degree in Accounting or Finance, or CPP designation (past or current).
• 1-3 years of AP/Supplier management/business experience.
• Ability to communicate with a diverse audience internally and externally, at various levels and across all countries and cultures, with effective listening.
• Ability to understand, document and articulate AP policies and procedures.
• Self-motivated and proactive in identifying areas of improvement for processes with little or no direction from management.
• Strong project management and change agent experience.
• Proficient in Microsoft Excel, Word, and Outlook; excellent oral and written communication skills.
• Work collaboratively with global partners to address areas of opportunity and perform root cause analysis using problem solving skills.
• Excellent organization and time management skills, flexible to changing demands of the organization.

Nice to have

• Customer Service experience.

Details

• Location: Gurgaon.
• Hybrid work environment: virtual work when productive, with in-person collaboration with colleagues.