Procurement Operations Analyst

Overview

Procurement Operations Analyst supporting the Supplier Assure powered by SynOps team within Accenture Operations Procurement, Supply Chain and Network, managing strategic supplier relationships across third party risk, performance and relationship management.

What you'll do

• Understand Supplier Assure based on deals framework.
• Conduct supplier risk assessments, evaluate the risk associated with each vendor and prioritize mitigation strategies.
• Track and monitor end-to-end third-party risk management engagements to ensure ongoing monitoring of vendor risk and performance.
• Identify potential risks, changes in the vendor's risk profile and process improvement opportunities to drive process efficiency.
• Differentiate suppliers in terms of their influence and the risks they bring in a process (supplier segmentation).
• Conduct verification of vendor compliance with company guidelines (supplier due diligence).
• Ensure client and user service requests are met according to agreed SLA/KPIs and project requirements (service request fulfilment).
• Run day-to-day operations of the team, driving high-performance, error-free and noise-less delivery for stakeholders.
• Ensure zero client escalations with on-time delivery of scope of work.
• Manage external and internal stakeholders.
• Adhere strictly to Accenture's Anti-Corruption, Anti-Bribery, Client Data Protection and other similar regulatory or compliance policies in force, in accordance with Accenture's Core Values.

What you'll need

• Minimum 6 years of relevant experience in Supplier Risk Management or Procurement domain.
• Minimum 2-3 years of experience in client facing roles, directly responsible for delivering scope of work and ensuring zero escalations.
• Minimum 2 years of experience in Business Operations Management, Project Management or similar domain.
• Minimum 2 years of experience working with virtual teams.
• Good understanding of minimum 2 skill sets from: Third Party Risk Management, Supplier segmentation, Supplier due diligence, Service request fulfilment, with at least 1 real life scenario and outcome as an example for any 2 skill sets.
• Strong communication skills, with ability to drive effective and articulate communications with senior internal and client leadership.
• Minimum intermediate level expertise on Microsoft Office (Excel, PowerPoint, Word, etc.) and at least basics of Microsoft Project (MPP), Microsoft SharePoint and Microsoft Visio.
• Diploma/ B.E./ B.Tech in E&TC/ CS/ IT OR B.Com/ B.Sc/ CA/ CA Intern.

Nice to have

• Basic understanding of the ITSM/ ITIL Framework.
• Quality Program and/or Training experience.
• Technology Management experience.
• Understanding and development of Macros, Visual Basics, Process automations, Power BI, etc.
• ESG experience.
• Certification in ITIL Foundation.
• Certification in IACCM.
• Certification in CPSM.
• Any other domain certificates.
• Good to have people development and team management, with strict adherence to Accenture's policies on people/HR.

Details

• Location: Gurugram.