Procurement Operations Associate

Overview

Procurement Operations Associate supporting the procurement management team with non-voice (email and chat) service desk support on a night shift.

What you'll do

• Provide non-voice support through emails and chats.
• Analyze and design best practices for tactical and transactional procurement processes.
• Plan implementation based on detailed understanding of the technologies involved and best practice process output measures.
• Provide setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to support efficient and effective transactions and help maximize compliance.
• Solve routine problems, largely through precedent and referral to general guidelines.

What you'll need

• Any graduation.
• 1 to 3 years of experience.
• Good communication skills (written and speaking).
• Good English communication skills (written and speaking).
• MS Office.
• Basic knowledge of ServiceNow, Ariba and SAP certification.
• Service Desk Non-Voice Support - P1.

Nice to have

• Basic knowledge of ServiceNow, Ariba and SAP certification.

Details

• Location: Noida.
• Night shift, 2100 - 0630.
• May require working in rotational shifts.
• Individual contributor working as part of a team with a predetermined, focused scope of work.
• Receives detailed to moderate level of instruction on daily tasks and detailed instruction on new assignments.
• Expected interactions are within own team and direct supervisor.